Does Residence St. Havel Prague Old Town offer free cancellation for a full refund?

Yes, Residence St. Havel Prague Old Town does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is airport shuttle service offered by Residence St. Havel Prague Old Town?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.

What are the check-in and check-out times at Residence St. Havel Prague Old Town?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 30. Express check-out and contactless check-in and check-out are available.

What is there to do at Residence St. Havel Prague Old Town and nearby?

Recommended spots to visit include Old Town Square (2-min walk), Prague Astronomical Clock (3-min walk), and Dancing House (0.9 mi).

Does Residence St. Havel Prague Old Town have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.

What's the area around Residence St. Havel Prague Old Town like?

Residence St. Havel Prague Old Town is in Prague City Center, a short 4-minute walk from Mustek Station and 2 minutes' walk from Old Town Square.

Residence St. Havel Prague Old Town, Prague: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 14, 2025

Fully equipped apartment right in the centre.

Deniz, 4-night trip

10/10 Exceptional

Jul 9, 2022

Wonderful!

It was wonderful! A very central location!

Marsha, 4-night trip

10/10 Exceptional

Mar 7, 2024

Is just around the corner of the old clock! Beautiful place, bigger than it looks in the pictures.

10/10 Exceptional

Dec 8, 2023

Enjoyable stay

The appartment we rented looked a lot nicer in real life than in the pictures. And the receptionist was very cute :D And it's dead smack in the city center!

Nikolai, 3-night trip

10/10 Exceptional

Apr 25, 2024

Great apartment in the middle of Prague.

Great apartment in the heart of Prague. Great location. two minutes walk to the famous clock. Many opportunities for dining in the area. All the main attractions are within walking distance. The apartment was great and modern. The kitchen is very well equipped.

Iris, 4-night trip

10/10 Exceptional

Apr 30, 2024

Very helpful staff at check in. A little hard to find at first but so is most places in the heart of old town Prague. Very spacious rooms. And no harrassment about checking out exactly at 10am which was nice. In fact it was the reason I booked two additional nights at the hotel.

TapouT, 1-night trip

10/10 Exceptional

Oct 25, 2023

This place is in the heart of the old town It is beautiful No roon service It is like Airnb Five stories up tje stwirs Not for people with mobility issues

Graciela, 3-night trip

10/10 Exceptional

Jun 16, 2023

One of the bed had hairs under the cover

Maria, 4-night trip

8/10 Very good

Dec 13, 2022

Pre Christmas break with friends

Absolutely central for everything, apartment well equipped with everything you need, beds very comfortable. The accommodation was very warm and we had to turn it down a tad on arrival. The key code was a bit confusing to start with but once shown piece of cake. Very enjoyable stay with 4 other couples in adjoining apartments and all all us would definitely recommend these apartments .

5-night trip

8/10 Very good

Oct 28, 2023

The property is in an excellent location in Old Town, right near the square and many tourist attractions. Lots of restaurants and shops. The property was more like an apartment rental than a hotel. Staff only there 10am-3pm, no housekeeping, and you get a code for all doors which sometimes was hard to work. Also, the elevator was broken so we had to bring our luggage up 3 floors.

Linda, 2-night trip

6/10 Good

Jan 14, 2024

Ask about construction noise

The place was great. Spacious. Central. Problem checking is as the code we received didn’t work and we ended up in a totally different apartment. Which was great until the mornings when construction was going every day. Veronika finally did help us to move so we had quiet for 2 of our 6 nights.

Olena, 6-night trip

10/10 Exceptional

Feb 22, 2024

Fantastic apartment in centre of city

Stayed for 5 nights mid-February in the Exclusive Apartment, 1 Bedroom, Terrace, City View. Check-in was done in advance of arrival and a code to access the apartment was provided upon completion. This went smoothly and we had no issues with the code. Didn't meet any staff in person but they were quick and helpful when contracted through hotels.com messages. The apartment is in a great location right next to the old town square and major sights. Very easy to locate. Our apartment was on the 5th floor and thankfully there is an elevator and it was working. It only went up to the 4th floor, so we did have to walk the last flight but this was not an issue. The apartment itself was very clean and comfortable, with everything you require for short or longer stays (we were huge fans of the coffee machine). The room was a comfortable temperature in February although I can see this being an issue in the summer (there was a fan and an old looking AC-unit but we can't comment on their effectiveness). The view was nice from some of the windows, but the view from the terrace was restricted. The only minor issue we encountered was noise. You will hear street noise which is to be expected and this will be worse at weekends. We didn't mind this as much, however we were woken each day by church bells - again, not too surprising given the location but they are loud and seem to go on forever! We really enjoyed our stay here and would certainly consider it again in future.

Dylan, 5-night trip

2/10 Poor

Jul 7, 2023

Pros- Excellent loc just steps away from time square Loved the proximity to everything. My kids enjoyed the stay whenever they feel tired after wandering around they came bk rest few mts and went bk again Bonus farmers market down stairs & mini Marts too to get necessary stuff Loved venue cafe - all healthy options literally next to the property And Starbucks and many places to eat and chill Checked in late night coz our flight was delayed and emergency service answered & provided access to property 13-15 mt walk to Charles bridge and new town square sigh seeing tours are next door Cons- Booked this property coz it has elevator as we have huge suitcases for party of 4 and as it’s very close to time square but elevator was broke for our 2 nights stay and was not addressed …we ended up carrying all luggage to 3 rd floor and bk down Refrigerator smelled horrible so v didn’t end up using it coz it’s not at all in good condition Tried communicating with front desk but there was a student that day and she didn’t cared much and didn’t have enough knowledge about surroundings too When asked for grocery store she pointed very far away ones but in fact there are a lot next door that we found on our walks. Emergency service personnel is more responsive than local personnel at Checkin /reception Checkout is seem less & lady at reception is nice that day Overall we liked the location than anything else lots to do outside

hari krishna varma, 2-night trip

8/10 Very good

May 2, 2025

Great stay

Our stay in Prague was very nice. The accommodation was amazing. Plenty of space to spread out. Our check in was a bit disjointed. The person at the desk seemed miserable to be working. We were able to store our luggage while waiting for room so that was nice. There is alley access to the check in desk so it’s a bit difficult to locate. The neighbor apartment was a heavy smoker and parties, but thankfully the expanse of the room allowed us to limit the noise and aroma. This place is in a superior location for experiencing all Prague has to offer! Highly recommend!

Lori, 4-night trip

10/10 Exceptional

Apr 11, 2025

👍

방도 넓고 주방에 필요한 물품이 있어서 좋았습니다. 시내 중심이라 자주 들러서 짐도 놓고 화장실이 급할때도 이용하기 편했어여!

4-night trip

10/10 Exceptional

Dec 5, 2024

De 10.

Mejor imposible, superando totalmente nuestras expectativas. Cerca de todo, super amplio, y muy cómodo para la familia haber pasado nuestra estancia allí.

Jose, 4-night trip

8/10 Very good

Nov 7, 2024

Let’s start with The Cons: The entrance to the hotel is where the smokers from Hooters hang out so if you’re going in or coming out, you will get smoked. The noise if you want that cool night while you sleep, is horrendous from all the party goers on the street and the garbage trucks come at 11PM. There’s also a smell coming from the bathroom, kinda like raw sewage. There’s inadequate cooking pots or pans. And room cleaning is extra. We stayed for 12 nights so we had to keep the room clean. Be care with the shower floor, it is very slippery without any anti-slip mat. The Pros: IT IS CLOSE TO EVERYTHING. Everything is walkable. The bed is comfy. There’s a budget restaurant downstairs that serves great food and beer. Not sure if I will stay in this hotel again. The smell is off putting unless you get scented candles like we did. And I don’t why the smokers have the smoking right in front of the exit door. I give it the 4 stars for the location.

Eleanor I., 12-night trip

10/10 Exceptional

Oct 13, 2024

nice location. very close to old town square and charles bridge. close to all the restaurants too.

Alecssandria, 4-night trip

8/10 Very good

Oct 2, 2024

The apartment had everything we needed and was clean and quiet. However, there were no instructions for the washing machine and it took a long time to figure out how to work it and we gave up on how to turn it off. Also we were looking for transportation assistance from the office and they didn't open the office on time. Also the car service they booked for us didn't show up at the airport.

Marilyn, 3-night trip

10/10 Exceptional

Sep 19, 2024

Excelente

Carlos, 4-night trip

8/10 Very good

Aug 11, 2024

I liked everything. The only problem was the smelly toilet despite the ventilation

Elena, 7-night trip

10/10 Exceptional

Jul 20, 2024

Staff very accommodating.

Zbigniew, 2-night trip

10/10 Exceptional

Jun 29, 2024

Highly recommend

Very nice apartment with excellent location. So Convenient with bar/restaurant and mini market right downstairs. Large, clean, and well stocked with amenities.

Maria, 3-night trip

6/10 Good

Jun 3, 2024

Absolutely fine for the price. Met our needs. Check in door codes did not work. Shower assembly fell off the wall. No barrier between shower and the bathroom so that the entire bathroom gets wet when you shower. Insufficient number of towels and pillows but great location and spacious. No staff on site.

Andrea, 2-night trip

10/10 Exceptional

May 27, 2024

Hyvä paikka

Mukava ja viihtyisä paikka hyvällä sijainnilla.

3-night trip

Residence St. Havel Prague Old Town

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