The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle.
Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point.
Naoko provided lovely spa services. Thank you so much!
Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Cloriza
Cloriza (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月28日
Sang Yong
Sang Yong (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月27日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月6日
Just love it
Mauricio Alejandro
Mauricio Alejandro (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月28日
Wonderful experience a superlative modern property with exceptional staff.
Michael
Michael (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月27日
Very reclusive area. Close to nature but far from everything else.