We loved the staff and the location was excellent. The perfect hotel for people who are looking to explore the city and be very central to all things it has to offer. 10/10 would stay again. Get a massage too!
The hotel lobby was very basic and very small, but the room we stayed at was surprisingly big (compared to the other hotels we stayed at). The area was overall safe to walk even late at night. The man who checked us in and out, Mr. Niimi was pleasant, polite and helpful. He was very helpful in getting us a taxi to take us to the train station. On the day of our departure, we asked to store our luggage and the woman at the front desk (she was very petite, had a short “bob” hairstyle and wearing a mask) was rude and she was rather short/terse with us. She wasn’t friendly and it was difficult to talk to her. That’s why I only gave 4 stars for staff and service.