Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月3日
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Kevin
Kevin (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time.
Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on.
The kaiseki meals were well prepared and the staff spoke some English.
Andrew
Andrew (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月11日
Mellani
Mellani (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.
Elizabeth
Elizabeth (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月6日
Spencer
Spencer (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Ko
Ko (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
Sang Yong
Sang Yong (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
Our room was beautiful, we even had a piano inside. Our bed had a really nice view of the little garden, where the open air onsen was located. The onsen was clean and it was so nice to sit in the warm water and take in the serene beauty of the place. The staff was really nice and took us by car to our room and to the busstop, they even wanted to take us to the restaurant, but we decided to walk. The breakfast was a gorgeous japanese style breakfast, which we got in our own separate room in the restaurant.
All in all, would definitely recommend.
완전한 휴식이 되었던 스테이! 기대이상으로 좋았고 주변을 걷기에도 좋았습니다. 방안에 히노키탕 와인셀러 스피커 공기청정기 벽난로까지 다 갖추어져 있어 만족스러웠습니다. 일본식 조식도 맛있었고 직원들도 모두 친절하셔서 좋은 기억뿐인 곳!
Sangji
Sangji (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
Lovely place.
Claris
Claris (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Daisy
Daisy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月5日
kind staff, clean and beautiful location
Salvador
Salvador (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月19日
Fantastic. We will be back.
Anna
Anna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月14日
Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.
Shan
Shan (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月21日
The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week.
The dinner we had was delicious at the restaurant.
The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!