We booked this hotel for the pool facility. We didn’t know until after we checked in that the pool was closed for renovation!
Also, while eating the complimentary breakfast, I overheard a member of the kitchen staff ask their kitchen manager why he had not put the fresh fruit out for the hotel guests. The employee said she knew guests liked the fresh fruit. The manager said he was told it was okay to serve the older fruit instead. Soon after that, the manager came out among the guests and proceeded to pet someone’s service dog WITH HIS BARE HANDS! Another hotel guest and I looked at each other and asked me, “Did you just see that?” We chose to not eat at the hotel the following morning. For the price we paid for this hotel, we felt it was very overpriced based on our experience. We will not stay at this hotel again.
真實旅客
2 晚行程
10/10
Robb
1 晚商務旅程
8/10
Ronald
1 晚行程
10/10
Tyisha
2 晚家庭旅程
10/10
Very nice extended stay hotel. Kitchenette was functional and bathroom shower was exceptional. King sized bed very comfortable. Great selection daily with the free continental breakfast. Very clean rooms and halls. Friendly and responsive staff. Nice walking trails. Close to restaurants and quick jaunt to downtown Chicago by train. Considering all the families with children the hotel rooms were very quiet.
Stephen
6 晚家庭旅程
8/10
dymin
1 晚行程
10/10
Corie
2 晚行程
8/10
Very convenient
Steven
1 晚行程
8/10
Srinivas
2 晚行程
10/10
Shakenya
1 晚行程
10/10
Good and quiet location
Mildred
2 晚商務旅程
10/10
Steven
3 晚行程
10/10
Great area and even better hotel. Nice breakfast area and we were able to host a potluck in the lobby area for our volleyball team.
Bree
3 晚家庭旅程
10/10
I did not spend much time there, but what time I was there was very nice and comfortable. Check in was a breeze, beds were comfortable, shower was hot and the room was very clean. My only complaints were I could not get the shower head to be more direct instead of a spray pattern and the breakfast was very basic continental. Regardless I would still give it a 5/5.
真實旅客
1 晚家庭旅程
10/10
Larry
5 晚商務旅程
10/10
Room was clean, The beds were comfy. The property was located close to several nice restaurants. Overall, no issues. Will be staying in the future when I visit my friend.