I have paid deposit when I check in, but did not refund to me when I check out. Even it has passed 10 days I still have not got my deposit . I email to CASA hotel and no one reply to me. I am waiting my refund now. Please reply and return my deposit urgently.
HSIANGLING
HSIANGLING (7 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月4日
Nice clean and cute hotel
It was a great renovated hotel with everything we needed.
Andrea
Andrea (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月3日
Accommodations are dated and missed adequate coffee service in morning but location in bustle of South Beach was the tradeoff.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Basic but overall fine
Nice brief stay
Room basic but fit for purpose.
Heidi on the desk was
Excellent
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Willie
Willie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月22日
Victor
Victor (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月17日
Trevligt hotell med bra läge
Ivar
Ivar (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
Surprising additional daily Resort fee
When I arrived to the hotel I was told I had to pay a mandatory additional "resort fee" of US $36 for each night of my stay for beach chairs and towels that I wasnt interested in.
Alvaro
Alvaro (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月8日
Emerald-Jane
Emerald-Jane (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月29日
jorge
jorge (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
DeAndre
DeAndre (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Natividad
Natividad (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月23日
Razoável
Razoável
Sem café da manhã
Quartos pequenos
paulino
paulino (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
James
James (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Nathalia
Nathalia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Vincent
Vincent (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月19日
Great Experience
It was an amazing experience. The hotel is really well located and the staff really polite and willing to help. Reinaldo, the receptionist even helped with some videos. I would stay here again for sure.
Geovanne
Geovanne (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
Hamidreza
Hamidreza (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
A wonderful experience
I was so impressed by this hotel and its efficient staff. My room was stylish and comfortable and welcoming. The many amenities were excellent and the employees are very helpful and friendly. The location is terrific, as it is close to many attractions. This is one of the best hotels I've stayed at in South Beach. Highly recommended.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
Too mold for a small hotel
The hotel is well located but all rooms, reception, corridor and elevator had so much mold that we had an allergic crises that we all had to take medicines for that.
Afonso
Afonso (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月17日
Srviço de lipeza precisou ser requisitado, limpeza em si na média. O hotel utiliza produtos com cheiros muito fortes e desagradáveis. Ar condicionado quebrado precisamos trocar de quarto.