Had a fantastic stay for our wedding Anniversary would definately recommend
Lynsey
Lynsey (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月21日
Small lapse in room preparation.
Unfortunately whoever had prepared the room had left behind the dirty pillow cases from the previous guest on the floor. Apart from that we had a perfectly fine stay but than again we only stayed one night.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月25日
I booked a room at The Town House months ago for a surprise for my Husband on our 10th wedding anniversary. The room was pricey at £176 but I had seen some fabulous photos on facebook and I thought it would be worth the price. A couple of weeks ago I contacted the lady at the reception desk and asked if I could upgrade because I had seen better rooms with breakfast added at cheaper prices on their facebook page. The receptionist was very helpful but pointed out that as I had booked through hotels . Com there was nothing I could do but kindly said that if any of the luxury rooms were still available on the 24th August they would upgrade and make it special for our anniversary. We also booked Sunday lunch at the town house. We arrived at the hotel yesterday and was shown our hotel room. It was very disappointing. The room was small and quite frankly grotty . The ceiling was water damaged with plaster and paint missing and it was all very worn . When we went downstairs the guy on the desk asked if everything was ok with the room . I said I was very disappointed as the room was far below the standard we were expecting and nothing had been arranged to make our room special for our anniversary as promised. The guy at the reception apologised and told us that the hotel has changed hands . He also told us there wasn’t a chef now so there were no Sunday lunches. This was the first time we had been informed about this. Later on our shower leaked into the room below.
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月15日
Great little boutique hotel right near the centre of Durham. Staff are great, would stay there again.
Shaun
Shaun (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月9日
Tom
Tom (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月21日
Birthday Break
Outstanding room, with everything you need to relax, short walk to city centre this hotel & room give you everything!
Si
Si (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月16日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年6月6日
We were amazed by our stay at OYO townhouse. We stayed in Le Jardin room and know Durham well. It surpassed all expectations with a truly gorgeous room with a beautiful that was also very private. The hot tub was super and lit up lovely in the evening/night.
The service was exceptional and we were well looked after by a range of people. The hotel bar was really lovely too and we enjoyed this before and after meals. We were lucky enough to get engaged on our stay here and it made the whole trip even more memorable. Nothing to fault from the whole experience!
Dillon
Expedia 真實旅客評價
10/10 完美
2024年6月1日
Trudi
Trudi (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年4月28日
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月21日
Fantastic room love the unquie less of what the room..great location and friendly helpful reception staff
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年4月15日
Disappointed!
Myself and husband thought we would book in for our 12th anniversary when we arrived we didn’t get a warm welcome it was dull and miserable we got showed to our room when we arrived inside the room it was cold the room was dark and dull only one window was to be open if needed as the other one had a sticker on it saying it need’s replacing then to find loads off small hairs in side the bath tub as we was just about to take a shower it was disgusting definitely hasn’t been cleaned properly when checking out in the morning there was no one on the desk we waited for 15 minutes! We left the room key on the counter as we had to dash of I wouldn’t be in a rush to return to this hotel definitely not worth the money it’s such a shame this hotel has gone right down the hill it used to be beautiful and clean since new owner have taken it over it’s definitely not the same we didn’t enjoy our stay we was very disappointed!
Crystal
Crystal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月2日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月11日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月7日
Gorgeous night away.
We had a lovely stay at the townhouse, wand stayed in the garden lodge and it was lovely, very clean and trendy.
Wendy at reception couldn’t do enough for us, she was so helpful and friendly. Would definitely recommend and we will definitely come back!
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年1月29日
Darren
Darren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月20日
Thomas
Thomas (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月15日
Diane
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年7月13日
From my very first contact with the Town House I was impressed by the friendliness of the staff. Nothing was too much trouble. The room itself was beautifully furnished -if a little dark and I would have welcomed a reading light as the
'interior design lamps' gave little light
Would certainly go again the next time I visit Durham
Veronica
Veronica (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年7月8日
Juergen
Juergen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年7月7日
Very central, lovely room with patio door onto a small terrace and nice views. The only negative was the overwhelming scent of air- freshener. We only stayed one night and didn’t have breakfast (not included) so can’t comment on food or service. Would have been good to have a coffee maker as indicated in the information.
Margaret
Margaret (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月1日
Brilliant hotel with great service
Cameron
Cameron (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年6月28日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年6月26日
Lovely stay and the staff were very helpful and friendly making our stay more enjoyable. Especially Wendy who went out of her way to look after us :)