After a pleasant stay we were incredibly disappointed to see a Fairlane Hotel “experience fee” of 25 dollars tacked onto our bill after check out. With some digging on their website it seems this fee is to cover the cost of the “complimentary” champagne or water they handed us at check-in as well as a couple of small dining credits. This came across as underhanded and shady and turned a positive into a negative. Why “give” something to someone only to extract the payment of said thing from them later? This is why: to tricking them into dining at the hotel, to hide the fee from hotels.com and to grift while pretending to gift. Finally, to add insult to injury, VIP status with hotels.com entitled one to two complimentary drinks at check-in.
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月23日
What a beautiful hotel, I will definitely stay here again
Barbara
Barbara (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月18日
Joachim
Joachim (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月17日
Nashville Fairlane
The hotel has a very cool art deco vibe and we enjoyed our stay. We were offered champagne or water when we arrived and our room was clean and comfortable. The mattress was perfect. We slept very well despite some street noise, which is expected being so close to Broadway. We did wake up this morning to no hot water which wasn’t awesome. We ate breakfast downstairs both days and the coffee and the service was inconsistent. On Saturday our waitress was lovely and the lady working in the gift shop is also adorable.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
The staff was so kind and accommodating and thank you for our anniversary drinks! we loved every moment there!
Ankita
Ankita (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Fantastic property in a great location. Staff was friendly and the room was incredible.
Justin
Justin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Great city and hot
Debra
Debra (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月13日
Mishawn
Mishawn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Suzanne
Suzanne (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月5日
Wendell
Wendell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Chloe
Chloe (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
Jackie
Jackie (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Christina
Christina (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Surprised popup Christmas party
We enjoyed our stay. They had a popup Christmas party that was so cute and so much fun
Peggy
Peggy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
The stay at the Fairlane was fair
I love the Fairlane’s art deco style. Checkin was easy and the glass of champagne for being a hotels.com VIP was a plus. The room was comfortable and aesthetically pleasing. I do have a few complaints. The body wash smells terrible. It is like a peppery geranium. One of the ingredients in it was pink pepper which might be why it burned. If I go back, I will bring my own soap and shampoo. I also dislike that the shower is visible through the slats to the rest of the room, so you are exposed while showering. The night we stayed the restaurant and pop up bar were closed to the public which was a big bummer. The next morning my husband went to the coffee shop/restaurant for morning coffee and the server was late arriving to work so people were sitting around not understanding why they were not being served. I go to Nashville a couple of times per month and try to stay at a different hotel each time. This was my second stay at the Fairlane and since I still have several hotels to try, it is likely my last.
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Great
Great location, gorgeous hotel, and our suite was comfotable, clean, and well appointed.
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Coming back
Perfect location. Excellent restaurant and bar. Wonderful service. Will definitely be back!