Absolutely not a good experience!
We booked 2 rooms for 2 nights 3 weeks ago. In order to taking care my 70-year old non English speaking mother, we sent a request of 2 rooms in the same floor while booking and they confirmed quickly. However, when we checked in around 9 pm, they said the hotel was fully booked and could not meet our request. Finally, they could put us in the same floor.
When we entered the room, we found some sticky red thing in our bed sheet. We request to change the sheet but front desk said the maid was out of duty but they could give us clean sheet to change by myself. So we need to make bedding for our own in the midnight.
Cleanness is the main problem. We can easily find dust and garbage at the corner of the bed. Hangers are full of dust and towels looks not white enough. The bathroom fan is not working as well.
The only thing we appreciated is that the staffs are very nice.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2023年3月16日
很棒 一定会再去
Yunxiang li
Yunxiang li (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年2月24日
Pretty good
Yilan
Expedia 真實旅客評價
10/10 完美
2023年2月8日
服务态度超好,早餐丰富
Yang
Yang (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年1月9日
Shutian
Shutian (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年12月27日
Shutian
Shutian (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年12月23日
lili
Expedia 真實旅客評價
10/10 完美
2022年12月12日
Sarah
Sarah (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2022年3月17日
性价比超高,免费停车 免费早餐。
Jinru
Jinru (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2022年2月18日
Cheng-Fu
Cheng-Fu (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2021年12月31日
Xiaoqun
Xiaoqun (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2021年10月22日
好飯店 有泡麵 有檸檬茶喝
WEN HSIANG
WEN HSIANG (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月7日
The staff was extremely helpful and lovely towards all of the guests. It was a comfortable stay. You're in a great location. The water and snacks were really thoughtful. Breakfast was great, lots of options. The only thing I would mention would be the cleanliness of the bathroom. I think it would be worth replacing the shower curtain, there were small dots of blood on the curtain. And the ceiling of the bathroom has mold. I know mold removal is a bigger, building-wide project, but ultimately that might be worth investing in for the long term. Otherwise, I really enjoyed my stay and I appreciate the hospitality.
Laura
Laura (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Margarita
Margarita (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
TeMing
TeMing (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Very accommodating for the price. Room was very cozy. Me and my partner loved it. Also having on-site parking included was great.