Absolutely not a good experience!
We booked 2 rooms for 2 nights 3 weeks ago. In order to taking care my 70-year old non English speaking mother, we sent a request of 2 rooms in the same floor while booking and they confirmed quickly. However, when we checked in around 9 pm, they said the hotel was fully booked and could not meet our request. Finally, they could put us in the same floor.
When we entered the room, we found some sticky red thing in our bed sheet. We request to change the sheet but front desk said the maid was out of duty but they could give us clean sheet to change by myself. So we need to make bedding for our own in the midnight.
Cleanness is the main problem. We can easily find dust and garbage at the corner of the bed. Hangers are full of dust and towels looks not white enough. The bathroom fan is not working as well.
The only thing we appreciated is that the staffs are very nice.