A really lovely room, it appears to be new. The shower room was amazing, great shower and the tiles looked really nice.
The floor of the bedroom wasn’t clean on arrival but when I asked about it they dealt with it quickly.
All staff were very friendly and the service was great in the restaurant. The breakfast and evening meals were delicious and great value.
We were given £20 vouchers due to our tv not working during our stay which was a kind gesture.
The parking is included and so convenient.
The hotel situation in Chester is perfect for just a short stroll into the shops.
My husband and I both loved our stay here and we plan to return next summer.
Thank you so much.
Lindsay
Lindsay (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Cheryl
Cheryl (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Deborah
Deborah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Christmas break at The Boathouse
Great location , car park attached a real bonus , food and service excellent
JANICE
JANICE (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
We thoroughly enjoyed our stays with this hotel, the room was very clean and the staff couldn’t do enough for us.
Everyone was lovely and the food was amazing. Thank you to everyone for making our stay amazing x
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月3日
Riverside hotel short walk from Chester's centre
Nice overnight stay, next to river, if you stay in rooms 3,4,5, very steep stairs. But a lovely place to stay
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Comfortable Festive Break
Comfortable room and excellent, friendly service. 5-10 mins walk to centre of Chester with free parking on 1st come, 1st served basis. Second stay at this hotel, was not disappointed.
Derek
Derek (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Great location
Check in was quick and easy, on checking in we were told that TV was not working in the room and given voucher off the price to spend in the bar.
The room was average size, with everything you need for a couple of nights stay, but we had an issue with the lights not switching off reason being the dimmer switch button was missing the only way to switch off the lights was by removing the key card which meant the room was in darkness. We reported the issue to the guy on check in who was very helpful and gave us 2 touch lamps for the room, due to the hotel being full changing room was not an option.
Staff were friendly and helpful and the issue was out of their control.
The hotel and restaurant were in perfect location and very nicely decorated.
The issue with no TV and light problem is the only reason gave average rating.
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Our stay at the boat house
Came for the Xmas market .the boat house had a fantastic position right on the rivers edge saw the boats out at night training was great. Staff and food at the pub were great.Unfortunately the TV was not working for our 3 day stay but we’re given £10 per person voucher towards our evening meal.This did offer some compensation for not having a TV would definitely return .
Amanda
Amanda (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
Ingrid
Ingrid (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
Weekend away
We loved the location and the rooms,we had a room overlooking the River Dee.
The room looked to be clean on anrrival but around the edges was full of dust and the bathroom again just needed that little extra touch.
Check in was easy and friendly. Bonus was free parking.
Just unfortunate the restaurant was closed (we did know about this)
Overall we would stay again.
Michelle
Michelle (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月21日
A little disappointed
Our third visit here and although we were informed the pub was being renovated we didn't realise the extent of the building work. Scaffolding everywhere and workmen around from about 7.30am.
My sheet was ripped and there were rubbish bags outside our room.
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月18日
Great location , good food and drink on tap . Room and location excellent.
darren
darren (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月12日
Great stay
I had a lovely stay. No view of the river from room but the pub is in a beautiful situation and super location for centre of Chester. Very clean room. Great stay!
Kate
Kate (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
Nice hotel, need to ensure everything works
The room was well styled though absolutely boiling. The heater was on 25 degrees and you could not stay in there. We had to leave the doors open and come back later. It wasn’t much cooler. Also Unfortunately the rooms television was broken. We notified reception on check in, they replied there was an issue with all television across the hotel. This was a lie. We had friends in four other rooms and all had television. I expect a television as a part of an expectation in a room these days. Especially when paying the tariffs we did. I explained on check out, they said that they would now get it fixed, though on check in the staff member knew it was an issue. I do expect a deduction should be offered as we were sold it with a tv as part of the package. Breakfast was very tasty. And staff friendly.