The hotel was lovely! The only issue we had was that we had to wait 15 minutes to be able to park our car (£25 charge) because a contractor had his large van blocking the way. This meant we were then delayed with a quick lunch before our spa booking, which we were also sadly late to.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 22 日
Charming and friendly
Cosy, charming, authentic, beautiful, personal and friendly! Recommended for those travellers who appreciate something different from the standard hotel chain experiences (and who are willing to pay a bit extra for it)
Andreas
Andreas (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Antonella
Antonella (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 11 日
Rachel
Rachel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 7 日
What a great find!
What a great find! From start to finish the staff we're extra helpful, I booked a room that wasn't assessable in a wheelchair butt he staff contacted me and sent me pictures of why the room couldn't be accessed with a wheelchair and switched rooms with no fuss. We had breakfast their and can say it was the best breakfast a hotel has ever offered! Will drf br staying again!
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
Hotel is very nice, breakfast is average (not buffet style, order at table and not great for price)
What disappointed us was that we were basically chased out of the parking lot - we had left the car there for 1 hour post checkout and got calls and voicemails asking to move it as guests were due imminently. We rushed to move the car, and when we did the whole parking lot was empty. We were there with a 4 month old baby, would have cost them nothing to leave us in peace given there was no actual need to move the car. Pity as it left a sour note of an otherwise good stay
Riccardo
Riccardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Beautiful break
Amazing break, such a lovely hotel and very friendly staff. Have stayed at another property of theirs in Margate always a great stay and dinner!
Miss Tilly M
Miss Tilly M (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 1 日
Lovely central hotel
The staff couldn’t have been more welcoming and friendly and the hotel was lovely. Breakfast was a really high quality and the sweet shop outside our room was a lovely touch. However I was a little disappointed with the size of our room and unfortunately the bathroom had a really strong smell of drains, although staff were really quick to try and sort this. We really enjoyed our stay but I do think the prices of the rooms are a little high.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 28 日
Quirky with great position
Quirky hotel in great position near shops etc. Only criticism was breakfast as poached eggs on both days were hard not runny. Otherwise good experience.There are only 7 car park spaces so unless you book early you won’t get one.
Gill
Gill (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Our room was beautiful with a luxurious whilst comfortable feel. Service from
the front desk was exceptional with nothing being too much to ask. The hotel
held our luggage to make our day of
check out easier allowing a full day in the city. It was unfortunate to not be able
to access the hotel parking due to very limited space but nearby multi-storey parking was available. My children enjoyed the snack pantry which was a lovely
touch and different to other hotels we have stayed in. I would
have liked water/ coffee and milk to be replenished during evening turn down but this means a minor
detail. The team at No.15 were highly attentive from booking to departure.
Emma
Emma (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
Daniel
Daniel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 23 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Wonderful Experience
Lovely hotel. Loved the decor and staff were superb. Will definitely be back.
Peter
Peter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 20 日
Ella
Ella (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Thuy
Thuy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
salvatore
salvatore (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
4th and best stay
Excellent stay, such good and helpful staff. This is the 4th time we've stayed and it was the best
MARK
MARK (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
A beautiful space and the perfect private suite
The Hideout at No. 15 was an absolutely wonderful room, a perfect mix of luxury without feeling ostentatious. Really feels like a private space for a relaxing getaway.
The hot tub was gorgeous, and the sitting room had a very cosy, almost cottage feel. The staff were incredibly helpful at all times and always happy to go the extra mile.
Highly recommend!
Maxwell
Maxwell (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 24 日
Dove
Dove (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 19 日
No hot water.
The hotel itself and the staff were fine & polite. The room wasn't up to standard, considering the price point. There was no hot water either on Saturday or Sunday. This was pointed out to the staff on Saturday evening and I was assured an emergency tradesman was coming to fix the boiler issue. This did't alleviate the issue. The bathroom wasn't particularly clean and is in need of decoration.
Jeremy
Jeremy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 8 日
Sol
Sol (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 6 日
A really beautiful property with well designed and decorated rooms. Staff were always willing to help, food and cocktails in the bar were excellent and we thoroughly enjoyed the onsite spa too. Parking is limited on site so its a little bit of a logistical challenge with two kids to use the public car park but its reasonably priced and not far away.