Once we got there, we had to change rooms because it was dirty in the bathroom and the door did not close properly. Then, once in the new room, we had a little boy above us who was jumping around into the night. We tried to take a nap on Sunday and they set the smoke alarm off. Needless to say, I don’t think I will stay there again.
Jamie
Jamie (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Tameika
Tameika (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
Kathryn
Kathryn (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Haytham
Haytham (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Marshal
Marshal (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Kimberly
Front desk personnel was very friendly and quick to help
Kimberly
Kimberly (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Patricia
Patricia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Loved this stay
The entire stay was amazing. A friendly lady checked us in and offered a wonderful welcome. The man that worked nightshift was rude to us and told us we couldn’t be “loud” in the lobby. We tried to play some board games with the kids that were laughing but he was not having it. The ladies the next morning were so kind to my child that had a birthday. The hotel was clean, breakfast was awesome. Besides the man in the evening everyone was very very very friendly.
Anna
Anna (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Billy
Billy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月7日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Edgar
Edgar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月1日
Domingo
Domingo (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月31日
1.Upgrade the bedding sheets/coverlet to what the Home2 in Asheville has please!
2.It's time to improve the breakfast offerings; fresh bakery and fruit good start. Every visit a European hotel? I can wonder what Europeans think of your breakfast?
3. Otherwise, love Home2!!!!! Well done!
Gerald
Gerald (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月27日
great place to stay, very clean, quiet, and great customer service from employees
Veronica
Veronica (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Kenneth
Kenneth (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年8月24日
* I liked how the room I stayed in was like a studio. However, you could also break it into sections. For example, you could close the curtain to distance yourself from the tv and sofa.
* The curtains to the outside were great! It was like a projection screen. You could completely block out the outside world and sleep without waking up with the day light.
* They were short staffed. I stayed there four days. I asked for someone to come and do basic cleaning for me on the third day. The receptionist came up while I was out and replaced my towels. But that was all she could do. She said they only had the one housekeeper that day. So not sure if this was a normal thing or not.
* The pillows are super soft. In other Hilton like hotels like Hampton, they have three sets of pillows. One for firm, soft, and medium firmness. Not sure why this place doesn’t do that. That would definitely help them and their customers.
Overall excellent experience except for those two minor things I stated above. I highly recommend!
Kris A
Kris A (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月16日
Mushy pillows
Tv way too slow to switch channels , remote not working well
Kathleen
Kathleen (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Good breakfast with nice outside seating, close to restaurants—many within walking distance, staff was fantastic—very friendly and accommodating.
Jane
Jane (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月11日
Our room was not very clean, trash not taken out from previous guests with a dirty diaper left in the bathroom, the curtains to separate the bed from the couch area were visibly stained and very dirty looking. Housekeeping tried entering our room 4 times in a 20 minute span beginning at 9 am, not even knocking after the first attempt but using their key to open our door while we were still in bed. Not at all impressed, would not stay here again .
Miranda
Miranda (1 晚浪漫旅程)
Orbitz 真實旅客評價
8/10 很好
2024年8月4日
Highly Recommended! Clean and Comfortable!
Really like staying here! Clean, comfortable, service, breakfast was actually pretty good!!
We would definitely come back!! =D
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月3日
The staff were friendly and accommodating. My room was relatively clean-a couple of stains on the carpet. I didn’t need my room cleaned after my first night, and it wasn’t cleaned after my second night there. Just need to let guests know that rooms are only cleaned every other day. Overall, my stay was great!
Patrice L.
Patrice L. (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月2日
Alicia W
Great front desk service by young man working on 8/25/24 afternoon; He answered all my questions. The hotel was clean.
Alicia
Alicia (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
Spacious, comfortable suite!
Overall, it was a great place to stay. The layout of the suite was perfect. It was spacious and had everything we needed and more in the kitchenette. There were a couple of small issues we were easily able to work around. We reported those and I’m confident they will be fixed. Breakfast choices included a waffle bar, toast, ready-to-eat omelets, oatmeal, dry cereal, and yogurt. If we return to Cincinnati we will stay here again.
Carla
Carla (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月30日
I wld reserve Home2 Suites again amd again! The hotel eas clean, quiet and well maintained. The staff was very hospitable, pleasant and kind. They served brkfst that was pretty good. All around its a really nice hotel! 👌