Ordered 2 rooms side to side - ended up with 2 rooms on different floors with different bed sizes
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
An amazingly nice hotel!
The hotel was very clean, well lit and close to everything. Staff were very nice and friendly. It has an outdoor dining area, comfortable lobby seating and an outdoor leisure area. Bed was comfortable. Bathroom was clean. Room was clean and modern. It had a kitchenette area with a fridge, microwave, dishwasher and kitchen items like silverware, cups, plates and bowls. The room had a sitting area with couch and ottoman. All the room amenities were fantastic and better than any hotel I have stayed in in the past.
The breakfast was less than stellar - premade reheated breakfast sandwiches. Not impressed.
But outside in the lack of breakfast offerings I would absolutely stay here again. I would just know to go elsewhere for breakfast.
Leirae
Leirae (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Stephanie
Stephanie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 1 日
Nikki
Nikki (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Overall was a good hotel. Bathrooms could have been cleaner.
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 29 日
Gina
Gina (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 26 日
Staff was very friendly. Rooms were roomy and clean. Beds comfortable. Breakfast buffet average. Pool area and gym average.
Anne-Britt
Anne-Britt (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Edward
Edward (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 21 日
Ten out of ten
Chris
Chris (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 16 日
Disappointed with room
Price was raised for the night I stayed because of graduation and it was not worth the price I was charged. The only good thing was I could walk to my destination. Bed was very uncomfortable and it was very noisy. I was charged 500 for a night of discomfort. Will not be returning or recommending to anyone….
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 11 日
Horrible
Our bed was hard as a rock and we were on the first floor so you could hear every single sound. Our bathroom was dirty and I didn’t get one wink sleep because of how hard the bed was and how loud it was in the hotel. They charged us $500 because my nephew was graduating in the hotel should’ve maybe been 120 the bed literally felt like we were sleeping on the floor.
Melanie
Melanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 11 日
Once again, the art of the customer experience is out the door. Myself and another gentleman waited at the unattended front desk for about ten minutes before someone (pleasant) came to the front.
My room, although it was a well maintained space (maintenance-wise), the room wreaked of urine. By the time I found the source of the smell, there was nobody to come and clean it up on-site any longer. I was promised that someone would come and take care of it by 9am the following morning. I waited until 1030am and it didn't happen. I walked down and the next inattentive person at the front was nonchalant about my followup complaint.
I left and came back a few hours later and the spots were remedied, but the stench still engulfed the room. I asked the maid playing loud, explicit music from her phone that was next door if they had anything to get rid of the odor. She went in and sprayed the room and I sat outside for a bit before going into the room again.
Burdette Philip
Burdette Philip (2 晚商務旅程)
Travelocity 真實旅客評價
10/10 完美
2025 年 4 月 23 日
Loved it
Barris
Barris (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 21 日
Wacena
Wacena (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 21 日
The only problem I had was the sink in the bathroom was stopped up
Wacena Antionette
Wacena Antionette (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 4 月 19 日
It was close to the concert venue. We couldn’t check in at 3:00 like is posted because they didn’t have rooms ready. There were multiple people waiting on rooms. The room wasn’t cleaned properly. There was hair and buggers in the shower still. There was hair on the sheets and pillows. We ended up checking in at midnight because the room wasn’t ready before the event we were going to.
Nicholas
Nicholas (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Robin
Robin (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 4 月 14 日
We showed up to check in and they told us we did not have a room, even though the room had been booked for months. I was told we didn’t have a room because we booked through Expedia and they had to honor their Hilton honors members reservations first. I had confirmations and everything. When I told them I was a Hilton honors member, suddenly I had a room again. Not sure what shady things they were trying to pull but not cool!
Johnna M
Johnna M (1 晚友伴旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 13 日
Arrived well after check in time and waited along with several other guest aa rooms weren't yet cleaned and available.....missed a planned event due to extensive wait time and once given keys they still didnt work so had to get reprogrammed. Just seemed unusual and not very prepared
Greg
Greg (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 25 日
The staff real nice and helpful. Breakfast was ok.
Jerry
Jerry (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 22 日
Kristin
Kristin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 20 日
Hotel is in a good location, walkable to food options and having the kitchen in the room is a huge bonus.
Thomas
Thomas (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 9 日
Large rooms, very useable space, lots of countertops. Our stay was short so we did not cook, use large refrigerator or dishwasher! Good breakfast provided. Hope to stay in one of the again sometime.