The wrong state was booked and no one from the hotel would answer my call to cancel. Hotels.com was no help.
Ronald
Ronald (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Luis
Luis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
5 stars out of 5
Was an immaculate hotel room and the perfect view. We plan to return.
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
hector
hector (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Benjamin
Benjamin (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月12日
Great but beds could better.
Great experience with all the staff. Beds are old and a little bit uncomfortable. An stay pleasant.
ALAN
ALAN (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Joseph
Joseph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月10日
estefani
estefani (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
The staff was ready to welcome us as we reserved last minute for a family funeral. Everything was good breakfast and parking only the room had a humid smell to it. Other than that it was great.
Dulce
Dulce (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Sheila
Sheila (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月31日
When my husband laid in bed the entire mattress fell through the bed frame and onto the floor. We had to lift the mattress off of floor and situated it back into the frame to so it was level so we could sleep. The bathroom floor was sticky, grime around the toilet, and the baseboards and frame around the shower were falling apart. It was an ADA room, beware. The front desk staff was very nice, though. We were displaced from our originally booked room because the hotel was “overbooked” despite booking in advance. The room shell needed repair, maintenance and a deep clean. And when the concern was communicated to the manager that the ADA room had a faulty bed - it should have been taken seriously. It wasn’t.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
This was one of the worst stays in San Antonio. During the night/early morning my vehicle was vandalized. I didn’t know about the police being called and my vehicle being fingerprinted until I checked out. My truck was parked in a lit area of the hotel. I’m disappointed how hotel staff handled this incident.
Precilla
Precilla (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月18日
Straight up stole money from my family
Not only will I not ever stay at this property again, I will not stay at the chain ever again. I had to check out a day early. Sabrina refused to issue a refund on my unused reservation because I made the reservation through this site
Wayne
Wayne (6 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Great Hotel at Brooks City Base
Nice clean rooms. The property was very well maintained outside with several doggie spots for Fido. Lobby and breakfast area nicely decorated. Standard breakfast food but also omelets. Only downside was one of the two elevators was out of order and the other elevator was working off and on. Not the end of the world to use the stairs but it was a pain to hump all our gear down the stairs when the elevator decided to quit working again at checkout time.
Gilbert
Gilbert (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
I liked the stay but whatever is used to disinfect the rooms smells bad
Antonio
Antonio (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Thelma
Thelma (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Donna
Donna (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月26日
Stayed to see the Journey Concert, it was convenient and not too far from the Alamodome. Very comfortable bed, walls very thin though.