Friendly staff. My kids loved the swim area. Housekeeping kept our room clean.
Katelyn
Katelyn (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 29 日
Kimberly
Kimberly (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 14 日
Brett
Brett (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Kenneth
Kenneth (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 29 日
Would not recommend
There were straw papers and crumbs in the hallway when we arrived. The sheets had stains that appeared to be black mold. There was so much water damage to the bottom of the bathroom door the grey paint had peeled off all the way across. The beds were miserably hard. We arrived very late and moved hotels the next day.
Calli
Calli (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
a little dingy..
usually love HGI Express.. worst one we stayed at.. unimpressive.. a little dingy.. rooms smaller than usual
Monica
Monica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 22 日
Kennon
Kennon (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 8 日
My kids really enjoyed the indoor water park, and they loved the breakfast options. We will definitely stay here again on future trips.
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Dale
Dale (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
friends trip
savannah
savannah (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 31 日
Alexis
Alexis (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Paul
Paul (5 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 26 日
Melaina
Melaina (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 25 日
This property was a disappointment. The indoor water area was so heavy with chlorine and there was no ventilation. The smell was strong and it was so hot that I did not feel comfortable letting my grandson play in there. Towels were terrible. Mattress although not terrible as far as comfort but had spots on the mattress. Lamp shade had a big burnt spot and carpet had cigarette burns even though there is no smoking. Ask about a trolley and was told did not stop at hotel. Then on last day there was the trolley. Refrigerator did not keep anything cold. Part of the ceiling was ripped and hanging down. Convenient to the Gatlinburg strip was good about all I can say.
Sharron
Sharron (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 22 日
Fred
Fred (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 17 日
I didn’t like the $25 add on fee before check in. I thought I had paid Expedia the entire bill.
Michael
Michael (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 11 日
JEANA
JEANA (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 8 日
Family 4th of July
We had a great time!
Jennifer
Jennifer (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
kelly
kelly (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 7 月 4 日
Hotel’s location is perfect, trolley is right there! Rooms were comfortable and clean, pool area was very entertaining for children. Breakfast was a great add on. Could use some updates around the property, but other than that, a great place for families.
Pamela
Pamela (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Clean property and friendly staff.
Jagruti
Jagruti (2 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
Pool was nice
Jesse
Jesse (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Clean,nice check in and out,love the pool area especially for my kiddos, & the breakfast was amazing 👏 this will be our go to spot for now on!
Sierra
Sierra (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 29 日
Overall it was a great stay.
Joey
Joey (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 23 日
Access to downtown area.
room was quite clean
breakfast was ok.