Excelente atencion, muy personalizada. Me volveria a hospedar en este hotel si volviera a Bali
Grace
Grace (6 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月10日
We checked in on the Saturday 18th of May. We had a confirmed reservation for my wife, my 12 yo son and myself. When we approached the counter the receptionist said, 'ok, reservation for 2 people.' Straight away i showed my confirmation of reservation for 3 people. He had to call somewhere to confirm then he agreed. 'Ok, all good reservation for 3 people'.
We proceeded to our room 912. 4 levels down from reception. There is no lift and the steps are uneven.
The room had been closed for a number of days as the smell of dampness was evident. immediately we opened the balcony doors and turned the aircon on. the room attendant suggested keeping windows and doors shut as there are plenty of mosquitos.
Anyway, we got changed and headed to the pool. gorgeous on the pictures. The top pool 'Swing pool' small and has 4 different levels in only 1 part of the pool you can swim. However, plenty of broken tiles. we even played puzzles with the loose broken tiles. the other pool at the bottom 2 levels down from the swing pool, is extremely cold. we could not get in.
we got back to the room to get changed to go for cocktails at the pool and i realized the extra bed had not been delivered. we changed and went to the bar, asked for 2 cocktails and a mocktail. halfway through the cocktail, i asked the bar attendant to check on our extra bed which had not been delivered. Bar attendant called the reception and said that 'i had not paid for the extra person's booking and if i wanted an extra bed i
Lyda
Lyda (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月6日
Anniken Veland
Anniken Veland (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年4月24日
The foresty part, the environment. Thats basically it.
Besides the typical niceness of balinese, the food there is atrociously priced for a small quantity. We had to go to Ubud to get food from there.
Morning breakfast, try to be the very first one or youll be waiting at least an hour, while you're hungry in the morning. When you ask them, they will keep saying yes it's coming, but even after 30 mins no show. This is with just 2 other couples besides us. We stayed for nearly a week, it was the worst decision. If i knew their restaurant pricing was alot i.e 120000 for nasi ayam etc i wouldnt have gone. For such mediore taste. Never going again ever! Oh and also being there, i have had all of my allergies triggered, which didnt even happen in kuta not sure what they use. Plus there's burning nearly every day and no proper place for smokers so you sit with smokers while eating. Bleugh. The only got thing is the nature, pool and room. Thats it.
Vish
Vish (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月7日
FALGUNI
FALGUNI (1 晚行程)
Travelocity 真實旅客評價
8/10 很好
2024年3月4日
what stands out for the resort is the attentive staff working in the restaurant. they were very helpful and accommodating. they even provided a service recovery due to an order not being cooked to satisfactory. that does not mean that the food was but, it was delicious. the cleanliness in the room was borderline poor as the sheets were lipstick-stained. i did indicate to change the sheets but it did not come to pass. there weren't cups provided in the toilet for brushing of teeth. the pool water is murky and seems to not be treated regularly. overall, the hotel seems dated and in need of refurbishment. however, i have to reemphasize that the waiters and food on the other hand were top-notch. it was because of these positives, that our stay was not a bad one.
Benjamin Zhaochuan Yiptong
Benjamin Zhaochuan Yiptong (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月13日
Literally perfect! The best stay I had in Bali. The staff were so friendly and always on top of everything, literally felt like a spa and resort type place. Around the hotel there is really nothing to do but the hotel provides so many services like breakfast, lunch, dinner, a pool, and a spa. A must go to hotel!!
Vue de la piscine juste énorme. Personelle très sympa (mais commerçante essais de vendre des sorties.)
La chambre parfait avec un énorme lit. Sachet des café ou thé a votre disposition.
Salle de bain fermé mais douche ouverte donc possible de voir des invité dans la nuit.
30min de centre d'Ubud mais avec des navettes a l'hôtel ca se fait bien.
Nesat
Nesat (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年9月18日
Gemma and Alastair's stay
Excellently presented villas. The staff were fantastic, couldn't do more to help. The shuttle to ubud made commuting between the two very easy. The cooking class was great fun and would certainly recommend it.
真實旅客
2 晚浪漫旅程
Hotels.com 真實旅客評價
2/10 欠佳
2017年5月25日
Our travel agent booked this hotel for us for our honeymoon in a private pool room. We were so looking forward to our stay here as the final 5 days of our honeymoon. 2 days before we arrived our travel agent received an email from the hotel saying that they didn't have room for us for the full 5 nights and that they were going to move us three days into our 6 day stay. This was going to waste one whole day as we had to pack our bags in time for check out, move to a new hotel and then wait for check in when we should have been hanging out by our private pool.
Our travel agent spent hours on the phone with them to no avail. In fact we were downgraded from the private pool to the Deluxe room for the final 3 nights rather than being moved.
Our travel agent had told the hotel to offer compensation but they didn't want to. In the end we were given (because we insisted) a rather disgusting set menu for dinner and a massage each which was nice but certainly didn't account for the difference in room price.
What's worse is that our travel agent spent hours trying to find us the perfect hotel for our honeymoon and we decided this once looked like the best choice. So we wouldn't have known about the hotel if it weren't for our travel agent at all, but the hotel then blamed our travel agent for the fact that they had overbooked because they didn't want to take the blame or responsibility themselves. Simply terrible, and a horrible end to our Bali experience.
真實旅客
Expedia 真實旅客評價
10/10 完美
2016年11月16日
Lovely hideaway.
Booked hotel as a birthday present for our daughter and her boyfriend who were travelling through Asia. They loved the room - clean, spacious with a four poster and bathroom with bathtub and shower. The service at the hotel was excellent and the food was of good quality. Breakfast had a nice choice of continental, american or local. Free shuttle to and from Ubud as location out of the centre. Beautiful hotel in a pretty location. Fabulous place to relax with friendly, helpful staff.
Matthew
Hotels.com 真實旅客評價
10/10 完美
2016年10月11日
Sanctuary for relaxation
Had a great experience here. The staff was amazing and so professional and courteous.
Sotheary
Hotels.com 真實旅客評價
10/10 完美
2016年9月27日
Great stay and great service.
It is a perfect hotel for a quiet getaway. Our deluxe room was the right size for the two of us. Our AC was not working on our 2nd night and was followed up by management right away. It is a bit far from Ubud centre but free shuttles are provided a few times daily to go there. Overall an enjoyable stay.
Thomas
Hotels.com 真實旅客評價
10/10 完美
2016年9月19日
Unique Jungle Stay
An ideal place for honeymoon! For once, you feel you are in your own world. So peaceful, be enchant within such a setting. Truly enjoyable!
真實旅客
Expedia 真實旅客評價
10/10 完美
2016年7月21日
Very nice hotel in temples area, 25min from Ubud
Very nice hotel in a very calm area near Ubud, just 10 rooms in this hotel. The hotel offers a free shuttle bus 5 times a day to Ubud Palace (City Center).
Nice cuisine and breakfast. Excelent Service and very nice staff. The room is new and they offer 4 bottles of water and fresh fruit within the room every day.
The room lightning could be improved, as it is quite difficult to read in the bed at night.
Antonio
Expedia 真實旅客評價
8/10 很好
2016年5月16日
Lush landscaped resort
Beautiful, serene & peaceful resort. Staff is very accommodating. Bathroom has an interesting concept. Will return again!