It is unfortunate that I could not check in into the hotel as booked. Your Expedia booking was not accepted by them. The hotel only entertain booking from their own booking agent only
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2019年3月12日
Just okay
The crew is very friendly and accommodating. The room is almost okay. The bedsheet used seems to have blood stains. There are dispensers for body soap and shampoo but they are both empty. The aircon is too noisy that it almost kept me awake all night. The provided parking is safe since it is inside the compound. I wasn’t able to avail of the free breakfast cause I have to leave earlier than 7am. Given all that I mentioned, I feel that the cost is a bit pricey.
Froilan
Froilan (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2018年12月3日
Need upgrade
It isn’t the same as before no towels, no clean bed sheet, almost didn’t check in becoz they cnt find my confirmation
Alvis
Alvis (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2018年2月18日
Slow service and old room
Can't believe i got a room which so different from what they posted in their ads. The amenities inside the room are too old like the tv, bed, etc. This hotel also lacks manpower. They only have 2 staffs for the entire day. No one to open the gate at the garage. So i have to go down the car and open the gate for myself. The food is not good for it's price as well. Will definitely not recommend this hotel to my friends.
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2017年4月24日
great location with great service
this is not the best hotel in tagaytay. they could have at least invested in wifi repeaters or strong wifi signal especially some of the rooms have weak cell phone signal.
but whatever they lack in facilities, they make up with good service from the staff. nice people there. service with a smile best explains the service i got there.
jopoc
Expedia 真實旅客評價
6/10 不錯
2017年2月27日
Hôtel correct si vue sur le volcan.
Hôtel assez bien situé avec une belle vue sur le lac et le volcan depuis la chambre familliale. Par contre il y a beaucoup de chambre sans vue.
Hôtel globalement chère en fonction des finitions offertes.
Thierry
Hotels.com 真實旅客評價
6/10 不錯
2016年11月8日
Too many mosquitoes in the room and smells bad when we checked in. Still asked the hotel attendant to spray some perfume to remove the bad odor.
Jowell
Hotels.com 真實旅客評價
8/10 很好
2016年11月1日
Accommodating staff and great ambiance.
The staff was very accommodating. We really enjoyed our stay here. :)
Aviecayl
Hotels.com 真實旅客評價
6/10 不錯
2016年6月14日
Booked hotel specs not as advertised
The room I booked was not really the one advertised. I got a deluxe "loft" with three single beds, but when we checked in, there were only two single beds and a double mattress at the "loft". There was an electric fan in the "loft"of an air-conditioned room, signifying that the air con was not strong enough to reach the loft. It was also too low for anyone to stand. Totally disappointed!! Even if they changed our room (after much complaining), I still felt ripped off since the room I booked was not as described at hotels.com. Warning: Never again book the deluxe loft or else you will be ripped off!