The hotel was fine though the room was showing a lot of wear. A good breakfast.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Fantastic Holiday weekend in Asheville
Everything was wonderful, but the heat didn't come on the morning of 11/30 when it was very cold outside. We tried everything and it didn't work. We were leaving, so we let it go. Aside from that, it was wonderful stay!
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
The hotel is operating under difficult conditions in the aftermath of Hurricane Helene and the lack of potable water. Still, I was surprised that they did not provide any written or posted instructions/explanations about the quality of water coming from the tap and the very limited level of services that guests could expect. The hotel also appeared to need a thorough cleaning and refurbishment.
R P Stephen
R P Stephen (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
Therese
Therese (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
Tim
Tim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月28日
Planned a three night stay but had to leave early because Hurricane Helene was headed to our home in Florida. Staff was very helpful in getting a refund. Loved the shuttle to downtown. Great location. Hope to go back’
Mary
Mary (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Very nice staff and clean room. Area around location seemed a bit rough and worn down.
David
David (2 晚行程)
Orbitz 真實旅客評價
10/10 完美
2024年9月25日
Rooms, bathrooms and common areas were all clean.
Colleen
Colleen (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Elisabeth
Elisabeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Keith
Keith (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月19日
Nilsa
Nilsa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Rejuvenating stay
Lovely, spacious, and inviting room. Quiet and comfortable which made for a peaceful stay.
Alice
Alice (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月17日
Geneva
Geneva (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月11日
Lots of traffic noise at all hours
kathy
kathy (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月11日
Very quite, everyone friendly, decent breakfast
McKenzie
McKenzie (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Ersan
Ersan (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Convenient
Tracy
Tracy (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月10日
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月9日
Great location and friendly staff. They have a shuttle that will take you downtown, However, it’s close enough you could drive. Rooms were very clean and property is well maintained.
tAMMY
tAMMY (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Great place to stay!
This is always my go to hotel while staying in Asheville. It’s close to the blue ridge parkway for easy access to hiking trails. I love that they provide a free shuttle service to the downtown area. Pet friendly and very clean. They offer free pet treats for the furr kids. Great complementary breakfast options and delicious cookie and tea bar for the evenings. I wouldn’t stay anywhere else in Asheville!!
Amber
Amber (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月3日
The drug dealing homeless population is just steps away. Didn’t feel safe going alone to my car.
Charles
Charles (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月3日
Jennifer
Jennifer (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月1日
Avoid! There are 2 hotels immediately adjacent.
I should stay by saying that this is my favorite chain however, this location is an anomaly. Counter staff extremely impatient and rude. As I was checking in the person behind the counter set my expectations right by saying: “this place is a dump! Needs a lot of maintenance that is not happening”…that person was in the middle of a bitter argument with a disappointed guest.
My room (208) smelled musty & moldy but “there were no other rooms available”.
I also had cockroaches come out of the sink and generally in the room. Neither of the 2 outlets by the bed worked, I notified the front desk and was told someone is coming to fix right away! No one came for the duration of my stay.
When checking out, the tall African American lady behind the counter was busy cleaning with a broom by the front door and proceeded to yell at the lady ahead of me and myself: “just leave your keys there! I don’t need to be there to check you out!”
I replied that I needed something else and her reply was “then you’ll have to wait!”
Se continued cleaning the floor then went to the back (I guess to place the broom somewhere), stormed back and said “what do need?”…