6/10 不錯
2024年9月5日
Unable to check in after 4 pm
When we arrived hotel ,the front desk said we are unable to check in because the room was not ready yet and he did not know when it will be ready.
I waited in the lobby and checked front desk every 30 mins, but only got the answer of "I don't know".
The 3rd time, it was about 5 pm. The answer was still " I don't know". Luckily, the other lady in the front desk said, let me check for you, and we finally got a room.
We will not book this hotel again, because the attitude of them no matter front desk or house keeping are unpleasant.
There are many other good choices in downtown area and provide good service.
WEN MIN
WEN MIN (1 晚家庭旅程)
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