My reservation was cancelled. I drove over 4 hrs to get to Cleveland. I enjoyed the day and went to check in and my reservation was canceled by the facility. Because they tried to charge my card the day before. IDK why but yea, no emails sent to justify or explain. Just cancelled. Overall just bad customer service. And this happened to me before, be careful when traveling.
Brandian
Brandian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 20 日
Given a corner room upgrade.
Received 2 drinks at the bar which was nice.
Walkable to Prudential field and other food options .
Street noise is significant, probably why there are earplugs on the bed. They helped.
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 17 日
Hotel was clean. Great location!
Yvette
Yvette (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 24 日
Best stay in Cleveland
They went above and beyond for my birthday . This will be the only place I stay from now on
Terisa
Terisa (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
Great check in. Staff very friendly and efficient. Spacious, well ventilated room with large comfortable bed & clean bathroom. Mini-fridge in room. Well kept, older property. Lobby coffee was quite good but I wish in room coffee & tea were also available.
Gene
Gene (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 16 日
Wendy
Wendy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Dale
Dale (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Kendra
Kendra (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Was an amazing stay, room was super clean, and staff was great for the most part. My only complaint would be that when I went to get my bags I decided to park in a public parking, I carried all my 4 bags in and at no point did any of the 5 staff workers did I pass offer help or even an an acknowledgment of me.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
W Mark
W Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 6 日
Taylor
Taylor (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Paul
Paul (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 21 日
Review
It was fine. Toiletries not great. No,place to hang towels. Only one robe. Those types of annoyances.
lisa
lisa (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 20 日
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Mike
Mike (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 12 日
They gave only 3 towels
It is very amazing stay
Muruganandam
Muruganandam (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Building seems to be in great shape, decent sized room with great sized bathroom. Very quiet, AC worked great.
Ryan
Ryan (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 9 日
Jeongmin
Jeongmin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Great hotel to stay in if going to the arena or baseball games! Spacious rooms!
Nick
Nick (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 3 日
Justyn
Justyn (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 31 日
Our room was clean and I loved the bathroom design -- huge open shower with a sink on either side. it was almost like having two separate bathrooms to get ready in. The robes and slippers were a nice touch and I liked some of the unique furnishings. Service from all staff was wonderful. Our package included breakfast and the food from the restaurant wasn't great, but I would give it another chance. Really enjoyed our time here and would absolutely return. Valet service is expensive but convenient and the valet was very good.