The room was dirty. There were bottle caps and empty alcohol bottles under the bed. No water in the sink or shower.
真實旅客
1 晚行程
2/10
This property is totally disgusting and run down. The sheets were stained and covered with body hair. The main light didn't work. The entrance door had gaps in it allowing cold air in. I called the manager because there is nobody on site. The first time he hung up on me while I was explaining the conditions. When I called back he offered to move us to another room but I didn't want to take the chance, plus my wife was grossed out. I asked for a refund and he refused because he offered us another room. I told him I would contact my cc company and go that route. We left and went to another hotel. It's sad because we've stayed there in the past and the previous owners were wonderful. It appears the new owners are not taking care of the property or their customers.
BT
1 晚行程
10/10
I have stayed here many times, it has always been clean, quite. I love the cabin feel to the place. check in is very easy, they have added new smart locks on doors which is cool.
Stephanie
1 晚行程
10/10
greg
1 晚行程
10/10
This location offers private on-suite rooms or chalet style cabins. It’s located within driving distance of the Hot Springs State Park, as well as a pleasant walk to historic downtown.
Clean, comfortable rooms, wi-fi, streaming services.
真實旅客
1 晚商務旅程
10/10
Excellent
Wendy
1 晚家庭旅程
10/10
It was very nice and comfortable. Very nice host, Would definitely recommend!!!
Lisa
1 晚家庭旅程
10/10
Kellen
1 晚行程
2/10
There was no one to check me in and they didn't answer my calls. I had to book another room at a different hotel to have a place to stay!!!
John
1 晚行程
6/10
The check in was very different
Roni
1 晚家庭旅程
10/10
Front desk staff was professional, understanding of traveler needs, and committed to providing a quality stay. Bed and shower were both excellent and the location is right in heart of it all. Amazing western/mountain vibes!
Paul
2 晚行程
10/10
Extremely tranquil, and the lodging was very pleasant; they’ve provided just about everything one might want or need for a multi-day retreat. Very nice location, not too far from town should you need to go, and near some fun state parks well worth visiting. Highly recommend a stay here!
James
1 晚行程
10/10
Andrew
1 晚家庭旅程
8/10
Always friendly
Jennifer
1 晚家庭旅程
4/10
Prior to arrival staff reached out and advised of the lack of hot water. This was acceptable because we had a kitchenette to be able to heat water . Two night stay TV would not work. Could not get a receipt for our stay. We were moved from our originally booked cabin to a smaller cabin. Not able to reach on site management the entire stay after check-in. Would not recommend.
Cellinda
2 晚家庭旅程
6/10
Power was out to the cabin so we ended up in a hotel room with no kitchenette. Very old hotel, but that was part of the aesthetic. We could not get the air conditioner to shut off, but we noticed in the morning and were leaving anyway.
Nickie
1 晚家庭旅程
6/10
Check in was easy- keys were left in a mailbox for pick up. However, we wanted to report the smoking detector being missing (was found on top of the tv stand without a battery) but we were never able to find someone in the office.
We knew there wasnt any AC but we couldnt locate a fan either, it had been almost 90 during the day. Opening the window was a fun task, the window was so small it didnt even allow any air thru.
Was very loud, could hear everyones conversation (including a very thankful lady at 630 am talking about how she couldnt start her day without coffee lol).
I would totally recommend this place for a drive thru trip or one night stay though.
Ivana
1 晚行程
2/10
Hard to contact the manager. No towels in room or bedding for the Futon. No Smoke Detector in the cabin and there was no HOT WATER for a shower. The cabin had a small kitchen, but unable to use since we were unable to clean anything prior to usage. Only one coffee cup for 3 people. Old and rundown. Great for someone who wants that rustic adventure, but if not, then this is not the place for you.
Pat
2 晚家庭旅程
6/10
Robert
1 晚行程
8/10
A bit dated but clean and comfortable.
Kurt
1 晚行程
4/10
The front desk staff (one woman running the whole show) was phenomenal and really took the sting out of a sub par property. Pics don’t match the state of the place now. We felt a little catfished lol
Grounds were over run with weeds, no bbq as advertised, cabin was run down.
Shower was sort of adequate
But the lady with the keys was so very nice and helpful and apologetic and made sure we had coffee.
Jennifer
2 晚家庭旅程
6/10
Cute little property. No extra toilet paper. Coffee pot and microwave were broken. Very few outlets. Comfy bed. Water was barely hot.