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Best Western The Grand Hotel Hartlepool

3.0 star property
Hartlepool hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western The Grand Hotel Hartlepool

Bar (on property)
Property entrance
Bar (on property)
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is HK$476
HK$572 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Single Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Single Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room, Multiple Beds, Non Smoking

Highlights

Heating
Free cots/infant beds
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Bathroom

Suite, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 Double Bed, Non Smoking

Highlights

Heating
Free cots/infant beds
Deep-soaking bath
Hairdryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Marine Hotel

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8.4 out of 10, Very good, (235)
The price is HK$692
HK$830 total
includes taxes & fees
26 Dec - 27 Dec
The Marine Hotel
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About the area

Map
Swainson Street, Hartlepool, England, TS24 8AA

What's nearby

  • Hartlepool Maritime Experience - 10 min walk - 0.9 km
  • Monkey Statue - 17 min walk - 1.5 km
  • Seaton Carew Beach - 8 min drive - 3.9 km
  • Fish Sands - 10 min drive - 4.6 km
  • Riverside Stadium - 20 min drive - 23.8 km

Getting around

  • Durham (MME-Teesside Intl.) - 45 min drive
  • Hartlepool Station - 5 min walk
  • Seaton Carew Station - 7 min drive
  • Billingham Station - 19 min drive

Restaurants

  • ‪The Showroom - ‬2 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Ward Jackson - ‬4 min walk
  • ‪Juniper Lounge - ‬5 min walk

About this property

Best Western The Grand Hotel Hartlepool

Enjoy your visit to Hartlepool with a stay at Best Western The Grand Hotel Hartlepool. Guests looking for a bite to eat can visit The Grand Reastaurant, which serves British cuisine and is open for breakfast and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli.

Languages

English

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (GBP 3.00 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Grand Reastaurant – This restaurant specialises in British cuisine and serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 9.50 per person

Parking

  • Self-parking costs GBP 3.00 per day

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hotel
Best Western Grand Hartlepool
Best Western Grand
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

Are pets allowed at Best Western The Grand Hotel Hartlepool?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western The Grand Hotel Hartlepool?
Yes. Self-parking costs GBP 3.00 per day.
What are the check-in and check-out times at Best Western The Grand Hotel Hartlepool?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near Best Western The Grand Hotel Hartlepool?
Yes, The Grand Reastaurant offers British cuisine.
Does Best Western The Grand Hotel Hartlepool have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Best Western The Grand Hotel Hartlepool like?
Best Western The Grand Hotel Hartlepool is in the heart of Hartlepool, a short 5-minute walk from Hartlepool Station and 10 minutes' walk from Hartlepool Maritime Experience.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Could be better in a derelict town
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Room View
Main entrance
Lounge
Breakfast buffet from the lounge
Rollon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks
Old building full of character, we were upgraded to a suit amazing room, breakfast good ,buffet style, on site indian restaurant (Mumbai) as good as it gets excellent.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Suzanne, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not recommended
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
Margaret, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Bobby, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Best Western need to sort it out
There was no heating the room was cold, the hot water was full of salt . Also not enough staff Best Western worse Hotel i never stay there again
Ross, 1-night business trip
Verified Hotels.com guest review

6/10 Good

When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
John, 1-night romance trip
Verified Expedia guest review

6/10 Good

Darren, 2-night trip
Verified Expedia guest review

6/10 Good

Good value stay
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Mark, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Double check when booking
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
Karlie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 5-night trip
Verified Expedia guest review

8/10 Very good

Overnight stay
Iain, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Graeme, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Steve, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

parking very bad & restaurant was Indian only
Paul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Always wanted to stay in the grand hotel and I thought it was wonderful
craige, 1-night trip
Verified Expedia guest review

8/10 Very good

Victorian hotel which is well maintained inside. Large rooms and bathroom with loads of hot water. Staff helpful. Limited unsecured car parking. No air conditioning. Noisy seagulls which may cause issues for light sleepers.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Faceless checkinj
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
David, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sensational stay, I’d highly recommend.
William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Steve, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

derek, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review