1. There were 2 ways of getting to the hotels, since we didn't have a car, it was somehow impossible for us to carry all the luggage on foot, especially in the rainy day. Luckily one of the staff were able to pick us up.
2. The staff were extremely helpful and friendly.
3. There are still several renovation going on with the hotel itself and also the Burg Reichenstein. We stayed on the 2nd floor, and there were construction worker walking around during the day time. Since they only had a single layer of the curtain of the toilet, its not very nice that someone is walking around outside the toilet while you were using it.
4. The breakfast was great! Dinner is a little bit pricy, but overall its okay.