飯店櫃台某些服務人員態度不佳,請他們取車(代客泊車)比約定時間晚了半小時,幾次詢問都只回覆on the way。
飯店自行扣取200歐元說地板有汚損,但未提供之前完整照片,而且如硬幣大小的汚損位於床下,根本不是我們會接觸的地方!
櫃台說可以email跟經理申訴,但email申訴寄出了5天完全沒有回音,只好提醒大家要小心
Location is perfect - close to metro and spanish step. Walkable distance to many of the attractions.
Even we stayed on the first floor, the room is quiet.
Room is clean and neat, very spacious. Whole minibar is complimentary!
I visited Rome as my birthday trip, didnt expect the hotel had prepared a bottle of red wine as a present for me. my husband had not informed the hotel in advance, i guessed they observed when having my passport copied. Thanks very much for the surprise and it was such a warm act.
At last, just one thing i was a bit upset about was the breakfast tasted really not too good.
OnYee
OnYee (3 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2017年12月22日
Great hotel with excellent staff
We started off our 2 weeks Italia journey in Rome and we stayed in Stendhal for 3 nights (8-12 Dec 2017). The hotel is well situated in Rome, walkable distance to all major attractions and transport hubs. The room is spacious and elegant decorated. Most impressive with the breakfast and staff in the breakfast room on the 3/F, Calogero. My wife and I are very picky on food and the service from hotel staff. Had the freshest prosciutto (ham) amongst our hotels of equivalent or higher standard of hotels in Florence, Venice and Milan. We were very very well served by Cologero. He was so polite, friendly and attentive. He was one of the highlights in our Italia trip! Thank you so much Calogero!!
Abbiamo soggiornato in tre nella camera che è risultata molto spaziosa. Buona la pulizia e l'offerta del mini bar.
Il bagno anche molto confortevole.
La wifi, pur essendoci stato fornito il codice, non si è riuscita ad attivarla.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月23日
Rome in December
Nice Hotel, Big room, very safe, great Location and good breakfast.
The AC works well but a little bit noisy.
Pinhas
Pinhas (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Stayed with our family of four and the building was well maintain and the size and quality of our suite exceeded expectation's, great location as well. Very comfortable for our family and having two bathrooms was definitely a plus. The suite was “around the corner from the main check in area” as other reviews mentioned but that didn’t bother us at all. Would stay again!
Meg
Meg (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月24日
Convenient, close to all
Small but very clean rooms in such tourist convenient location. Barberini Metro 2 mins away, walkable to Trevi fountain, Spanish Steps and Pantheon. Located on side street so much quieter. Breakfast on 5th floor really nice, offerings excellent. On day of early tour, staff packed us breakfast to go-very appreciated. Staff helpful and definitely good for first time Rome visitors who wants to be close to all the sights at reasonable cost
Grace
Grace (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月13日
Alloggio distaccato dall’hotel, per il check in/out bisogna uscire dalla struttura che però è posta dietro l’angolo. La colazione invece e’ nella stessa struttura ed è molto ricca e buona (sia salata che dolce). Per essere un hotel a 4 stelle mi aspetto un kit di servizio camera migliore, consiglio di sostituire le piccole confezioni di plastica con dei dispenser e aggiornare le Smart TV perché non sono collegate al Wi-Fi.
La posizione è ottima e si trova in una zona sicura anche per uscire da sola la sera.
Anna
Anna (2 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月6日
The staff at breakfast were excellent and super helpful and the property was located in a very central and convenient location. Great shopping in the neighbourhood and could walk everywhere.
faizel
faizel (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月6日
Roberto
Roberto (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月3日
Per
Per (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月23日
Wonderful staff very nice and made us feel at home.
Teresa
Teresa (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月4日
Great hotel in wonderful location
Great hotel in wonderful location
francesco
francesco (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
IDEAL location. This is the place to stay. Family of 7 in 2 suites -- it was pricey but great.