Poor customer service. No wifi, no hair dryers in room, parking on street. Staff at check in was rude.❌
Ravneet
Ravneet (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月13日
Ankush
Expedia 真實旅客評價
4/10 一般
2023年9月21日
Property appears pretty old…not maintained well..rooms were dirty…cobwebs…mould in showers
Gaurav
Gaurav (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年7月23日
The hotel staff were excellent, very friendly and very efficient. They gave us two connected rooms for our group of three. The rooms and hotel were very clean. Nice simple, very tasty breakfast. Located 5 minute walk from the Partition Museum and 15 minutes from the Golden Temple.
Amitabha
Amitabha (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年4月1日
Stayed for couple of days had good experience. Tons of option to explore and eat within walkable distance.
Deepak
Expedia 真實旅客評價
10/10 完美
2022年8月21日
Great stay in a good value hotel
I had a nice room with a balcony,good Wi-Fi and good A/C
The food in restaurant was good and staff very helpful
10 mins walk to Golden Temple
Josephine
Josephine (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年12月10日
Bed sheet and pillow cover had stain we checked out few hours after checking I would not recommend staff was nice enough to offer refund need to work with Expedia
SRUJAL
SRUJAL (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2019年12月24日
The location of the hotel is not the best being on a small back street with a lot of traffic but the hotel did their best to make us welcome. The rooms were ok but the bed was slightly damp. To be fair it was only 10 degrees centigrade so it cold for India. Overall the hotel was good.
真實旅客
2 晚家庭旅程
Expedia 真實旅客評價
8/10 很好
2019年11月2日
great central location
Nice place to stay. So so central and easy to walk to different places. Hotel staff very hospitable and helpful with food recommendations etc.
Miss Amy
Miss Amy (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年5月13日
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2018年11月4日
Dark dingy rooms. Dark corridors . Location decent
真實旅客
1 晚行程
Expedia 真實旅客評價
10/10 完美
2018年5月3日
A great hotel not far from the Golden Temple
Great hotel overall a great experience. They had trouble finding my booking voucher but eventually did. Will stay again. Tv had a problem and on reporting was fixed straightaway
HARBIR
Hotels.com 真實旅客評價
6/10 不錯
2017年12月27日
Good location, bad service and service !!
Initially we were offered a dingy room with NO ventilation, when we asked for change for room we were asked to pay additional 1200 Rs, thats 25% additional. I paid the money and NO reciept was issued, even after asking.. and I was made to wait for another 30 min(btw that's 4pm in eve).
The new room had a window, but the bedsheets were unclean and there were no towels, kettle was not working.
Next day I wanted to.check out at 1 instead of 12, the reception refused and did me a favor by agreeing for 12:30 checkout.. I bought some merchandise and a return drop by cab.. again no receipts were issued.
Only thing good about this hotel is the location, the service is horrible and the reception staff is uncourteous and are running the hotel as their personal fiefdom !!
atul
atul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年8月3日
Great location
Brilliant location in walled city. You can walk to town hall 2 mins, and Golden Temple, 5 mins.
Rooms very good, service generally welcoming. Nice areas to sit and relax in hotel.
Arranged cars for us to border and airport, all very efficient.
Would recommend.
Joanna
Joanna (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2017年5月15日
Great location.
Great location within easy walking distance of the golden temple. Clean room with great shower. Breakfast buffet a little disappointing, also only flask of milky sugary coffee available.
marian
Hotels.com 真實旅客評價
2/10 欠佳
2017年3月22日
Bad service close to the Golden Temple
Very bad experience. Would never recommend this hotel. Wifi was really bad: slow or non-existent at times Breakfast was substandard. Staff was not friendly. Housekeeping would forget to bring essentials like toilet paper or towels.
真實旅客
Expedia 真實旅客評價
6/10 不錯
2017年2月28日
Good location. Walking distance to golden temple.
Wifi / internet issues were a real challenge and a put off. Very low lighting on room floors. Good breakfast options and service.
Rozy
Expedia 真實旅客評價
10/10 完美
2017年2月15日
sawera very grand
Reception staff welcoming and accommodating Breakfast varied and plentiful waiting staff super helpful.All staff polite
Lynne
Hotels.com 真實旅客評價
8/10 很好
2017年1月7日
The approach to hotel is congested and proper parking is not available. Overall the hotel room quality and service was good.
Though hotels.com charged me in usd via trivago and rate came to be about 11k per night where as trivago was showing around 8k per night.
Sanjay
Hotels.com 真實旅客評價
10/10 完美
2016年12月6日
Loved it
Paramjit
Hotels.com 真實旅客評價
6/10 不錯
2016年12月4日
The hotel house keeping need to improve as the rooms were very dusty. 1 stayed for 2 night and house keeping made my room with no improvement for 2nd day. I could still see the floor and bed dusty.
Wi-Fi connected was hassle as we need to approach the reception for password and was weak.