The staff were all very kind and helpful but we had a few too many issues. Maybe we were just unlucky? Some of the lights in our room didn’t work, the wifi kicked me off 3-4 times during an important work call (Zoom) and it was quite a disaster. I had one more call to take and staff kindly offered to let me take it from the main lobby/lounge area. Unfortunately, wifi didn’t work properly from there either so that was another flop. Then the card reader to our room stopped working so we couldn’t enter or leave our room without assistance - this was resolved before our last night. And the elevator had two metal grates - one of which moves smoothly and the other quite tough. My partner got his hair caught in one of them while other people were entering the tight space, and I ended up getting a cut/bleeding from it as we were checking out. Management offered a 50% discount due to the challenges we faced which I look forward to receiving. Again staff were amazing but it was an unfortunate stay.
Siddhartha
Siddhartha (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
Vincent
Vincent (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月14日
William
William (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月9日
There was remodeling going on, made it inconvenient for business travel.
Otherwise perfect location and great service !
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Great stay!
Overall such a wonderful, clean hotel and it was in walking distance of so many highlights of Providence. I hardly Ubered. Housekeeping was fantastic and did a great job cleaning my room each day. The only downside was the shower setup. It’s a rainfall shower and only about 4x4 feet so there’s literally nowhere to stand out of the water. Other than that, I lived my stay!
Nkechukwuyem
Nkechukwuyem (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
John
John (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Juliane
Juliane (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月29日
Older Gem Downtown
Charming, well-appointed older hotel ideally located downtown. Our king room was roomy and well appointed. We enjoyed our stay here but guests should know that on weekends the karaoke bar downstairs is loud until about 2am both with with both music and drunks spilling out after closing. Bring earplugs. Also, no coffee service is provided in the room or in the lobby area.
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Michael
Michael (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Jason
Jason (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月24日
Laura
Laura (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
Historic, quirky, and an overall great hotel!
We have stayed here before, and our experiences have been consistently good! My only complaint is lack of coffee either in the rooms, or in the lobby. On very cold mornings, walking to Cafe Nero is not ideal.