Overnight Desk Person's customer service was awful, she also appeared to be intoxicated. Refused to let me check in after I pointed out the fact that she was being rude and insulting. Yet I was still charged as if I checked into the room.
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 7 日
David
David (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Roderick
Roderick (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 6 日
You Have To Wash The Hotels Towels... lol
I booked a room for 3 nights. When I checked in, I was told that there was no housekeeping. I asked if I was to exchange my dirty towels for clean towels, Since there was only 2 sets of towels. I was told by the front desk that I had to wash them myself. I paid $131.00 a night, and have to launder the hotels towels? I am on the road about 200 nights a year and will not be staying in an Extended Stay for more than 2 nights at a time.
Kelly D
Kelly D (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 2 月 14 日
I had to clean the bathroom, there were urine stains around the base of the toilet, the mirror was filthy, the counter top in the bathroom, kitchen were dirty and greasy. The desktop was dirty I am not sure the room was even cleaned before I moved in. The floor was so dirty it turned my feet black and the socks I wore. This place needs lots of work, but it is cheap.
Bruce
Bruce (13 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 4 日
Jordan
Jordan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 3 日
Marykate
Marykate (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 2 日
Horrible
Couldn't check into the room ans there was literally no help. When we fibally got some help from the 1-800 number and we got into our room. Get ready for this..... it smelt like literal piss. Aint no way this room was cleaned before us or maybe not even cleaned at all since it had such a strong smell. Will neverrrr stay here again. You guys have got to so better!
Craig
Craig (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 31 日
luis
luis (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 20 日
Alex
Alex (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 19 日
Albert
Albert (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 19 日
nordis
nordis (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 19 日
They didn’t let me check in
Jose
Jose (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 17 日
TOM
TOM (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 15 日
Mold and smoking smell
There is no front desks ervice available when we checkedinto the hotel that night. next day morning we wanted to make a compalint and we did not find anyone at the front desk.
Rooms have mold and lots of smoking smell. We were supposed to stay 2 nights, but we vacated the hotel after ONE night. Very bad experience.
Siva
Siva (2 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 13 日
The bathroom was dirty, there was a dog smell and unpleasant animal hair.
MARIA
MARIA (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 12 日
Alexandra
Alexandra (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 9 日
RICARDO
RICARDO (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 5 日
The property was dirty. This is the worse place I ever stayed. The Receptionist was very rude. The room, sheets were dirty, slow internet and the tv did not work. I will never stay there again.
Fred
Fred (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Great experience
Damion
Damion (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 1 月 4 日
Vivian
Vivian (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 4 日
Lucio
Lucio (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 29 日
It’s government housing, not a hotel. Shouldn’t be advertised as a hotel. PLEASE STAY AWAY. I don’t know how I landed here, I was being cheap. It’s dirty, stained sheets, smells of cleaning supply and bug killer. Had coach roaches crawling in my room. The fact this is on Expedia is shameful