Yeah was okay, hotel was dated and has these cabins which all seem like ‘camp Krusty’ all the rooms seem dated needs a good revamp.
Harry
Harry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
Jayne
Jayne (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月16日
Disappointed
Me and my friend recently stayed with you this weekend to relax and enjoy the spa facilities. Before booking I called and checked all the facilities were available. When we arrived we were able to
Use them so then decided to add late check out to make the most of them the next morning. However we were unable to as when we woke up early at 8am and walked over the pool and hot tub was out of use until 12-1 which was the rest of our stay. This really ruined our whole experience as is why we came so feel we should be compensated for the inconvenience as why should we have to pay for what we were unable to use, made are stay pointless. Then to top it all off we had various issues in the room, including a leaking window which ruined clothes as the window seal would create a puddle, general lack of cleaning done with dust everywhere and cob webs, marks on towels nd ion board. All of these things are extremely unexpetable I have attached photos of all this, hope to hear back from you soon.
Destiny
Destiny (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Comfortable and a great spa / pool area
Comfortable and convenient overnight accomodation near Cambridge with lots of parking and a great spa/pool area.
Eliot
Eliot (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Gaynor
Gaynor (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Louise
Louise (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Great
The room was well finished and comfortable.
The breakfast was very tasty.
J
J (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Overnight
Room very nice but the dining areas are dated and cold. The bar meal (superfood salad) had no avocado or dressing. Dressing arrived as the plates were being taken away. Super building but needs investment
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月27日
Rachel
Rachel (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月25日
Lovely hotel
very nice comfortable hotel. Good Gym and pool facilities.
Did not eat in the restaurant as a little out of my expenses price range. Ate in the bar. The food was very good, but the menu was a little limited and the bar restaurant lacked much atmosphere.
All the staff were very friendly.
As i was staying in November I saw very little of the outside areas, but the Christmas decorations that were up looked very pretty.
N
N (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Tara
Tara (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月7日
Check in staff excellent. Room key card didn’t work but they sorted it quickly
John
John (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Taylor
Taylor (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月28日
Birthday stay at Quy Mill
Lovely stay at Quy Mill. Really nice hotel.
Loved the spa which was included, you just had to pay for treatments.
Rooms were nice. We went with a standard double which was fine. Everything was clean but the shower could have done with a deep clean. Surprised that housekeeping came in when we were out even though we were only there for 2 nights.
Food at the hotel was amazing. We ate at the Waterwheel restaurant, bar, and had breakfast and all were outstanding. Service was good when eating but had to wait 5 minutes before someone arrived at reception for us to check out.
Location was good if you have a car as only 5 min drive to park and ride or 15 min drive to city centre. Easy access from A14.
Tyler
Tyler (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
So close to a perfect stay.
A handy spot close to Cambridge but surrounded by open countryside. Plenty of free parking and acres of outdoor space to enjoy when the weather is fine.
My only gripe: The auto-close on my room door didn't work properly so each day housekeeping came in, the room door didn't close properly on their exit meaning anyone could simply walk in at any time during the day. No evidence anyone did but it could have been serious. Situation reported first time it happened, but happened again the next day and no management feedback.
A
A (3 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Room needs updating! Not worth the price. Too long time waiting for breakfast! Poor customer service.