Hôtel Le Relais Saint Jacques

3.0 star property
Saint-Jean-de-Luz hotel by sea

Choose dates to view prices

By the sea, Hôtel Le Relais Saint Jacques offers a haven with free in-room WiFi. Begin your day with breakfast and explore the nearby coast by bike using bicycle parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Air conditioning
  • Pet friendly
  • Free WiFi

Main amenities (7)

  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • Air conditioning
  • Front-desk safe
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar
$76 nightly
The total price is $89
Nov 20 - Nov 21
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room +

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Accessible, Ground Floor

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Private bathroom
Hair dryer
Minibar
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
13 avenue de Verdun, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Maison Louis XIV - 3 min walk - 0.3 km
  • Church of St-Jean-Baptiste - 3 min walk - 0.3 km
  • St-Jean-de-Luz Beach - 5 min walk - 0.4 km
  • Maison de l'Infante - 5 min walk - 0.4 km
  • Port de Saint-Jean-de-Luz - 6 min walk - 0.6 km

Getting around

  • Biarritz (BIQ-Pays Basque) - 21 min drive
  • San Sebastian (EAS) - 22 min drive
  • Saint-Jean-de-Luz Ciboure Station - 1 min walk
  • Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
  • Guethary Station - 7 min drive

Restaurants

  • ‪La Grillerie du Port - ‬2 min walk
  • ‪Le Majestic - ‬4 min walk
  • ‪Paries - ‬4 min walk
  • ‪Le Komptoir Des Amis - ‬2 min walk
  • ‪Le Bobby - ‬4 min walk

About this property

Hôtel Le Relais Saint Jacques

Located near a train station, Hôtel Le Relais Saint Jacques is a great choice for a stay in Saint-Jean-de-Luz. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 7:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 20 per day; reservations required)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11 AM

What to do

  • Beach nearby
  • Golfing nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 12 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Parking is available nearby and costs EUR 20 per day (164 ft away)
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz

Frequently asked questions

Does Hôtel Le Relais Saint Jacques offer free cancellation for a full refund?

Yes, Hôtel Le Relais Saint Jacques does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Le Relais Saint Jacques?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hôtel Le Relais Saint Jacques?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hôtel Le Relais Saint Jacques?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hôtel Le Relais Saint Jacques?

No, this hotel doesn't have a casino, but Casino Barriere (15-min drive) is nearby.

What's the area around Hôtel Le Relais Saint Jacques like?

Hôtel Le Relais Saint Jacques is a short 1-minute walk from Saint-Jean-de-Luz Ciboure Station and 5 minutes' walk from Port de Saint-Jean-de-Luz.

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Hôtel Le Relais Saint Jacques Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Train station
Bed
Beach
Location
Room

Reviews

8/10 Very good

Property was excellent and right in heart of the town. Only issue was parking was extra and not known at time of booking
George, 1-night trip

10/10 Exceptional

We had a very nice stay. Friendly staff. Very nicely decorated room. Close to the train station and downtown. Very quiet.
Frederic, 2-night trip

10/10 Exceptional

Great location

The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible. The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Janice, 2-night trip

10/10 Exceptional

Very Helpful and considerate. The Hotel was charming and spotless
Ian, 2-night trip

8/10 Very good

Absolutely loved the property………. One complaint 2 single beds in a room pushed together Not very romantic
Daniel, 2-night trip

8/10 Very good

The property is extremely conveniently located. It is right on the edge of the old city and everything is a 5 to 7-minute walk. It's also directly across from the train station on a very busy street. If you keep your windows closed it's relatively quiet. But if you open your balcony doors, you're going to hear all the noise from the street. Air conditioning worked well. Kept us comfortable. Being across from the train station is very convenient for arriving and departing. Place is clean and well kept. The room is small but very serviceable. Everything is nicely maintained. The shower is very good. Doesn't have much in the way of charm, but it has a lot of other conveniences.
Daniel, 2-night trip

10/10 Exceptional

Super séjour !
Noé, 3-night trip

10/10 Exceptional

Excellent hôtel à tout point de vue. Très central.
Eric, 1-night trip

10/10 Exceptional

Chambre spacieuse, confortable, bien insonorisée, très bien équipée : grand placard, bouilloire, frigo, coffre-fort. Grande salle de bain, douche dernier modèle, grand lavabo (un néon ou un spot sur le miroir, ou un petit miroir grossissant serait un bon plus, cependant). Petit déjeuner suffisant et varié (la viennoiserie était particulièrement bonne), disposé dans une jolie salle bien décorée. Je ne sais pas si la température était réglable, mais il faisait trop chaud dans la chambre l'après-midi et soir. Le personnel était aimable et toujours prêt à rendre service.
GILLES R, 2-night trip

10/10 Exceptional

A really nice hotel in St-Jean-de-Luz located directly across the road from the train station. Very convenient for visits to the area. Minutes from the beach, Les Halles food market and the Old Town.. The reception was friendly and all my needs were accommodated with a smile. Thanks.
Leslie, 2-night trip

10/10 Exceptional

Charming check in lady
Alan, 1-night trip

10/10 Exceptional

Parfait

Très bon emplacement, personnel agreable et bon confort !
Philippe, 1-night trip

10/10 Exceptional

Hôtel très agréable et bien situé Chambre un peu petite mais avec tout le confort Juste peut être un lit un peu trop mou à mon goût Petit déjeuner copieux et pas trop cher
JEAN FRANCOIS, 2-night trip

10/10 Exceptional

Excellent location close to public transportation (bus, train etc), shopping and restaurants! Walkable distance to the beach, and nearby town Ciboure. No need for a car at all, we took buses to Bilbao, San Sebastián Spain. Little choice at the hotel breakfast (wish there were fresh fruit), but staff prepared scrambled or sunny side up eggs upon demand. Overall I will highly recommend this hotel.
Catherine, 3-night trip

10/10 Exceptional

Super hôtel ! Très facile d’accès, extrêmement propre et personnel très sympathique.
Romain, 1-night trip

8/10 Very good

駅から近く、スタッフも対応をフランス語以外でが
KOICHI, 2-night trip

10/10 Exceptional

Very good location. Clean and quiet, bicycle friendly, management very accommodating Yes, I would recommend this place to my friends.
ANDRZEJ, 2-night trip

8/10 Very good

Buon rapporto qualità prezzo per la costa basca
Esther, 1-night trip

8/10 Very good

Bon séjour
Norbert, 1-night trip

6/10 Good

No repetiría

Hotel bien situado, habitación pequeña, no guarda muchas relación las fotos con el hotel, algo viejo para lo que muestra las fotos, si vuelvo a San Juan buscaría otra opcion
Jacinto, 1-night trip

10/10 Exceptional

Nous reviendrons certainement

Séjour d’une nuit, hotel très bien situé, très bon accueil, bref rien à redire ☺️
Danièle, 1-night trip

10/10 Exceptional

Séjour à deux, hôtel idéalement situé pour visité Saint Jean de Luz. Personnel très agréable. Nous avons passé un très bon séjour.
Audrey, 3-night trip

6/10 Good

Week-end saint Jean de luz

Week-end saint Jean de luz , hôtel bien situé Chambre petite, insonorisation pas au top on entend toutes les chasses d’eau, douches des voisins du dessus ou d’à côté Odeur d’égout, moisissures dans la douche , bref pas génial juste bon pour une à deux nuits pas plus
EMMANUEL, 2-night trip

8/10 Very good

tres bon sejour dans hotel a capacité familiale

Hotel tres bien situé, centre ville a pieds. Possibilité de se stationner gratuitement à environ 300 m de l hotel Personnels disponible et donne de bons conseils de visite.
Jérôme, 3-night trip

8/10 Very good

RAS
Bernard, 1-night trip