I booked the Privilege room with a large balcony, but on arrival, was only given a room with a small balcony. After discussing with staff , I was told that they only have 3 of those rooms and none were available. After more discussion I was shown a room with a large balcony but no furniture on it . As a small balcony was not acceptable to my family group , I took the sub standard room.
Not happy about this ….
Other than this , the hotel is fine . Good staff and good family pool. Conveniently located to beach and garlic lane . Lots of road noise over the new year period .