2/10 欠佳
2025 年 12 月 8 日
This hotel was not my 1st choice; hotel i booked with called me the day before stating the room I requested was not available. So I had to find another hotel and chose this one..big mistake. Was late arriving so when we arrived at hotel I put our dog in the room so I wouldn't be late for an appt. I wish i would have had time to check the room within the 30 minute refund window. Bathroom had a hole in the wall, rusted vent, dirty door & dingy tub with a slow drain. The carpet was stained, bedding had a hole in the sheet and looked dingy from being old. The faucet sprayed water, everything in the fridge froze, ceiling had dust. Also the door had a broken/missing latch. The beds were hard as bricks and very uncomfortable. On the day of checkout we went out early to pick up breakfast from a restaurant. Upon leaving there were 2 employees standing outside by a door smoking and talking. I assume they were on break and they kept watching us as we were leaving. We returned to our room and our keys didn’t work. Went to the front desk and told them our keys no longer worked. For some reason our keys were deactivated and we didn’t know why. The front desk clerk asked didn’t we check out and we told them no that our belongings were in the room we had not checked out. They reactivated one of our keys. Not sure why that happened. Strange. Thought that maybe those employees told the front desk we checked out. This was a horrible stay and will never book this hotel again.
Georgette
Georgette (2 晚家庭旅程)
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