The facility is adequate with a working elevator, clean and well-appointed lobby, nicely decorated interior, and average rooms. There was no air conditioning and it was getting hot in Osh. We had requested an early arrival and reserved and paid for a junior suite, but none was available when we arrived. We were given another room temporarily and told we could move into the junior suite later in the day. However, no suite became available. We were told that it would the next day, but again the same story. We remained in the smaller room for our four night stay, but without any compensation.
The front desk staff were pleasant enough, but not very competent in dealing with issues
The room was clean, the bed comfortable, the shower worked, and so our stay was fine. Breakfast was disappointing with cold food that appeared to be left overs from the night before, but there was ample selection.
All in all it was just an average accommodation.
