Our room had a very nice view of the ocean and lobby area. When our rooms ac sprung a leak the staff quickly relocated us to another room. The staff was very friendly and willing to make our stay very relaxing.
真實旅客
Expedia 真實旅客評價
8/10 很好
2017 年 2 月 14 日
Lots of relaxation!
Food options are too limited. Lunch choices are terrible --- one place to grab a quick lunch. Breakfast was very good at the buffet.
Joe
Expedia 真實旅客評價
2/10 欠佳
2017 年 1 月 18 日
Would not return
My friend and I decided to book a all inclusive hotel for one night on new years eve. If you like waiting in lines, then this is the right place for you. It took 5 hours for our room to be ready and over an hour to wait to check in. Another two hour wait if you want dinner reservations. We tried to go for sushi for lunch, but told it was only for dinner service reservations, then saw them serving people for lunch. All we ate there were some mediocre tacos for lunch because of all the lines and waiting. I've been in Mexico over a month and this is the only time I've gotten the runs. Not managed well at all amongst other things that happened. I would not return here, huge waste of money. On a positive note, the room was gorgeous, most of the staff were nice, and the beach is beautiful.
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2017 年 1 月 2 日
Sucked
This place needs some work. Not that great at all.
Este hotel me gustó, me pareció muy cómodo. El personal es muy profesional en la atención a los huéspedes.
La amplitud de todas las áreas.
真實旅客
Expedia 真實旅客評價
4/10 一般
2016 年 12 月 28 日
Outdated hotel that tries to appear sexy.
Upgrading my room to have VIP status was worth it and I recommend it if you stay at this hotel. However, hotel advertising makes this seem like a "sexy" place to be when it is really the ideal vacation for the typical 20-year old spring breaker. This is not the hotel for the more discerning traveler (i.e. the ants that were all over my in-room coffee set-up, the leaking toilet, and my iron that disappeared from my room day one and never reappeared, the bird poop on my balcony that was never cleaned during my week-long stay). With that said, the restaurants were amazing and the hotel's redeeming quality. Word of warning - making a reservation for said restaurants is a 20-minute wait in line in the hotel lobby and you can only make one reservation per day with many restaurants being full day-of. With my VIP status, I was invited on behalf of the hotel's "expedia" representative to tour the other Oasis hotel down the street that I had access to. Once there, I was tricked into listening to a sales gig for an expensive travel service. Total scam. I'll be complaining to Expedia. In all, I don't think this hotel experience is worth the price to stay.
Janelle
Expedia 真實旅客評價
8/10 很好
2016 年 12 月 5 日
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2016 年 12 月 1 日
Accès direct à la plage
Hotel sympa, faut juste se battre pour avoir une chaise longue et un parasol sur la plage. Le principe des différents restaurants pour le diner est vraiment sympa, par contre le système de réservation est nul, on est en vacances on n'a pas envie de faire la queue pour devoir réserver son restaurant, je paye pour une prestation pas pour faire la queue!
Yves
Expedia 真實旅客評價
8/10 很好
2016 年 11 月 29 日
Great Hotel ....Amazing views !!!
This was my first trip to Grand Oasis Sens ....we normally go to Temptations but they are closed for renovations .....the beach was amazing the view from the pool was amazing ...we met many friendly staff members who were very helpful ....we met some great people and had a wonderful time ....their are areas of the hotel that need some upgrading ...the hallways to the rooms are in a bad state of repair ...but we dont spend our time in the hallways and everything else was stellar ..big thanks to Gustavo and Sarah69 at the pool ...Gabriela and the other bartenders and Fidel at the baggage station
Chet
CheapTickets 真實旅客評價
6/10 不錯
2016 年 11 月 27 日
Delapidated hotel trying to save face
Incredible views & pleasant service but ants were everywhere, even in our closet and roaming our room's corners. This grand old dame of a resort has much to offer & plenty of fun; however the facilities need much repair and maintenance. Nice people but many safety hazards like narrow walkways, unmarked foot hazards, and little safety signage (slippery floors abound).
C
Expedia 真實旅客評價
10/10 完美
2016 年 11 月 24 日
Hotel con playa
Buenas instalaciones, playa muy limpia, bares accesibles por todo el hotel, no hay mucha variedad de restaurantes y las reservas iones son muy limitadas. Personal es muy amable.
真實旅客
Expedia 真實旅客評價
10/10 完美
2016 年 11 月 22 日
Very good choice
After looking at all the bad reviews we almost choose a different resort but we are glad we didn't ....the location is unbelievable. ...got a room with the ocean view and a nice balcony. ...paradise .
The place does need a few updates but it's a very good value for the money....will def go back. Staff and vip check in was great.
Thank you guys.
Alexandre
Expedia 真實旅客評價
10/10 完美
2016 年 11 月 8 日
scott
Expedia 真實旅客評價
8/10 很好
2016 年 11 月 8 日
真實旅客
Hotels.com 真實旅客評價
8/10 很好
2016 年 11 月 3 日
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2016 年 10 月 27 日
not like it was last year
no sushi bar facilities nt maintained some restaurants not open
dennis
Expedia 真實旅客評價
10/10 完美
2016 年 10 月 25 日
Grand time at the grand oasis sens
The only downfall to this resort was we paid for VIP but didn't have a balcony and a few couples we met didn't do VIP yet they had balconies. Besides that it was a great time and great place
Lisa
Expedia 真實旅客評價
10/10 完美
2016 年 10 月 24 日
Resto, hotel et personnel excellent!
Tous les restos sont excellents. L'hôtel est super propre et soignée. Le personnel est super!
Eric
Expedia 真實旅客評價
10/10 完美
2016 年 10 月 24 日
Fun hotel
We had the most amazing trip. If you like to have fun this is your place. Also relaxing too. Actvities are always going on.
Christi
Expedia 真實旅客評價
2/10 欠佳
2016 年 10 月 19 日
Horrible service
The service was horrible. Staffs were trying to make money of from you even the security asked for tip.
真實旅客
Expedia 真實旅客評價
6/10 不錯
2016 年 10 月 15 日
Ocean Vibes
It was ok
Arnold
Hotels.com 真實旅客評價
6/10 不錯
2016 年 10 月 15 日
The rooms were nice and clean. My bed and pillow was uncomfortable to me. The hotel does not use air conditioning which was uncomfortable at times in the lobby area. Overall service was good.
真實旅客
Expedia 真實旅客評價
10/10 完美
2016 年 10 月 8 日
No comments everything very good.Thank you
Zachary
Expedia 真實旅客評價
2/10 欠佳
2016 年 10 月 7 日
Disappointed to say the least! :(
The hotel was only at 28% capacity and we could not make reservations for each night in the nice restaurants because they claimed they were booked. We did get in one night and there was supposed to be a dress code but it was not enforced. The roof leaked and there were towels on the floor to soak up the water. I booked with Expedia and they did tell me this property was a time share and the staff bugged and wasted our time. Disappointed!! The maid did not clean our room one day and we were out the entire day, we had to call twice just to get fresh towels.The was no place to dance at this location.