Does De Waterkant Luxury Apartments offer free cancellation for a full refund?

Yes, De Waterkant Luxury Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at De Waterkant Luxury Apartments?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at De Waterkant Luxury Apartments?

Yes, there's free self parking.

Is airport shuttle service offered by De Waterkant Luxury Apartments?

Yes, an airport shuttle is available.

What are the check-in and check-out times at De Waterkant Luxury Apartments?

You can check in starting at 2:00 PM. Check-out time is 10 AM.

Does De Waterkant Luxury Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.

What's the area around De Waterkant Luxury Apartments like?

De Waterkant Luxury Apartments is a short 5-minute walk from Long Street and 10 minutes' walk from Cape Town International Convention Centre.

De Waterkant Luxury Apartments, Cape Town: Hotel Reviews, Rooms & Prices

8/10 Very good

Jan 4, 2021

Pleasing

Beautiful mountain views just lack of basic necessities no cleaning detergents what so ever besides that the water was warm and Running free fibre YouTube and netflex would definitely recommend for a couple

Ziyaad, 2-night trip

2/10 Poor

Nov 8, 2020

Terrible

Had to collect keys at home from home at 10 hospital road. When we checked I. At the Rockwell the Room was not cleaned. The arockwell said it was a private room and they had to call home from home to clean. It’s a problem as the phone in the room doesn’t work so you have to go to reception and they have to contact homefromhome. They eventually arrived to clean the room and then offered us a smaller room??? We waited another 30 minutes for them to clean and then when we got in the room the curtains and rail was lying on the floor half broken, This took another bout of going back to reception and another hour to fix the rail. They only provide one key and tag and you need a tag to get in and out th elevators and doors so this is inconvenient as we were four in a two bedroom apartment. Balcony was wet with water build up from the air on unit. All in all a terrible experience.

Bradley, 1-night trip

6/10 Good

Mar 9, 2020

This would have been a 5 star rating if the WiFi had worked. The room was very modern, and had a great vibe to it. We were in room 907, and the views were amazing. You could see Table Mountain, and it was so beautiful to have coffee in the morning on the deck. There was a nice kitchenette, and living room with a TV and couch, as well as a dining table. The bed was comfy, but the bathroom was a bit small. We have traveled to other countries where small bathrooms are the norm, so that wasn’t too bad. The shower didn’t have doors that closed all the way, so we had to consistently put towels on the floor to help absorb all of the water splashing out. Now the WiFi.... IT DIDNT WORK AT ALL. The listing is advertised to have WiFi in each room, but the WiFi name and password we were I struced to connect to was Metro908. Which led me to believe that the WiFi was meant for unit 908, and they were trying to save money by having us connect to the other units WiFi. Although it showed as connected, you might as well not have had any WiFi. When I’m on vacation, I like to look at my maps to get walking directions to different locations, go on Yelp to find restaurants, and look through my emails to make sure I can review the details of anything I have booked. I wasn’t able to do any of this! Thank goodness for the security guards downstairs who were nice enough to give us their WiFi password. I wouldn’t book again solely due to the lack of WiFi.

4-night trip

2/10 Poor

Nov 30, 2019

AVOID! Terrible experience!!

At first, everything seemed good. Then, there were many problems. 1st: check in address is different from what is on hotels.com 2nd: wifi never worked. Even though someone came to fix it, they must have left without testing it, as it was connected alright but to nothing. There was no wifi, which was very inconvenient to tourists who rely heavily on wifi for finding info. 3rd : bathroom gets flooded after a short shower 4th: worst of all, the address wasn’t even what we booked, but we had no idea at the moment. What you book isn’t what you get. I travel a lot, and this was probably one of the worst stays I have ever had.

Rebecca, 2-night trip

10/10 Exceptional

Nov 16, 2019

Great location and safe, quiet, beautiful apartment, fully equipped. Very reasonable and would definitely stay here again. In addition, Sharon from Home from Home whom own some of these apartments was very helpful and allowed us to us their computer to check in online the day before our flight and printed off our boarding passes. I don't know what we would have done without her help as it's so difficult to enter the details airlines want on your mobile phone. So a huge thank you to Sharon for her help. Thus customer service was great. In addition the lady on reception in the hotel allowed us to use her telephone to ring our car rental company as my phone didn't work in Sth Africa. Most helpful!

1-night trip

10/10 Exceptional

Aug 12, 2019

Best of the best in De Waterkant.

This must be one of the best staying places in De Waterkant. Has by far the best location and restaurants in the area. You also feel very safe walking in the streets. The room is excellent and good quality furniture. The kitchen has everything you need for a long or short stay. Well done to Management and staff for keeping a high standard. The hotel has a indoor pool and gym.

Andries, 5-night trip

8/10 Very good

Jul 8, 2019

Excellent stay, only problem was regarding payment

The overall stay was amazing and everything was good. The only issue was regarding payment where my account was debited twice(first 50% on the day of the booking) then ( 100% on the day of the stay). The first person I initialy spoke to was very rude and impatient, then I spoke to Juan(not sure of spelling of the name) but he really asissted me and was very friendly, although the refund could not be done on the day as he had left already when i checked in. The offices though are difficult to find😒

1-night trip

10/10 Exceptional

May 16, 2019

We really liked the location & the view of Table Mountain. We also appreciated the set up of the apartment. We were a tad shocked that most essential of appliances - a coffee maker was absent. Even the cheapest room has a coffee maker. Staff did try to compensate with instant coffee but that is rather unpleasant stuff.

4-night trip

6/10 Good

Feb 28, 2019

Check in was seamless, courteous and efficient. The apartment could benefit from a cosmetic makeover but was satisfactory overall. Good value and would recommend it

Nicholas, 2-night trip

10/10 Exceptional

Dec 12, 2018

i dint get a sea view like the website said

mongezi, 1-night trip

8/10 Very good

Nov 14, 2018

The location was superb. Excellent security. Fantastic guess services and housekeepers. Very responsive staff. Only con was the street noise and lack of privacy from the balcony. It was a 1st level apt.

4-night trip

10/10 Exceptional

Nov 12, 2018

nice view from balcony

Centralise location,near to attraction, with balcony view of table mountain even staying at level 1

SEE, 1-night trip

10/10 Exceptional

Aug 22, 2018

Perfect Destination with Super View

The apartment at Metropolis had all what a business traveller required, from all amenities that one can think off, high speed Wifi, Nespresso Machine, AirCon and a secure parking bay. The apartment was clean, serviced daily and the bonus was surely the spectacular view of Table Mountain, Lions Head and Signal Hill. Walking Distance to Green Point Main Road, a Cafe with necessary household goods and food next door and a super-friendly reception / security. On the downside we could only note that there was only Liquorice Coffee Capsules for the Nespresso machine available, not everybody's taste and electricity ran out twice due to not enough loaded on prepaid meter. We will be back, surely!

Ralph M, 5-night trip

4/10 Fair

Aug 19, 2018

fell short of expectations

Quick/ easy check-in, although at a different location from where apartment is located. Within walking distance to many restaurants and nearby attractions. House cleaning staff - who we did not want and asked not to clean in the first place - went through luggage removing multiple items; manager was both unapologetic and insinuated that it was somehow our fault. Room was small, furniture uncomfortable, and beds were small. Free and fast wifi. Overall, would not recommend.

Kevin, 3-night trip

10/10 Exceptional

Jun 19, 2018

De Waterkant is a nice area, reasonably secure but I would advise travellers to be wary at night. Security guards on the door to the apartments strongly advise getting cabs and will order one for you. Uber is strong everywhere because of this. You will check in at an apartment block down the end of the street, not in Prestwich street itself and then be escorted to the hotel complex. The ride, arranged by the hotel, to and from the airport is between 300-350 rand. (17-20 pounds) Cape Quarter Shopping Mall is a street away and there are lots of little cafes and bars just beyond the main road which crosses from the Cape Town centre to Sea Point ( a ten to fifteen minute walk) The V&A waterfront is also a ten minute stroll away.

TJ, 3-night trip

4/10 Fair

Apr 12, 2018

AVOID: Flat looks into an inner court/street across from offices - after 9am office workers look at you having coffee. A restaurant is right below the flat - its huge ventilation tube goes via the balcony and you can hear its noise until 10pm. Next door there is another "luxury flat" building site so during the day there loud noise. In summary: overpriced product of Cape Town's real estate greed & tourist boom...

8/10 Very good

Feb 3, 2018

A comfortable overnight experience!

Nothing wrong with the apartment. Disappointed that it was so far from the Waterfront...not walking distance!

1-night trip

8/10 Very good

Feb 2, 2018

All and all a very pleasant experience. Very nice apartment within easy distance of all major attractions.

2-night trip

10/10 Exceptional

Jan 21, 2018

Great apartment in close proximity to attractions

We stayed in the Dockside apartment on Mechau Street, the apartment block seems to be a mixture of private owned and rented out for holiday homes run by various companies. We collected out keys from Harbour Edge just round the corner in Hospital Street, staff were friendly and stored our luggage until check-in time as we got there early. Later on the staff escorted us over to the apartment and gave us a tour round. Our apartment was very clean, well kitted out - including the kitchen. A cleaner came in every day and we thought they did an excellent job. Beds were very comfy and the sofa ! The only criticism about this location is the weekend noise. We were on the 9th floor and outside my window was Buitengracht Street - you can hear the traffic quite clearly at night and from Thursday to Sunday in the late hours, I could hear music from a bar somewhere clear enough to know the tracks played ! I could not fault the apartment itself, its one of the best I've stayed in, but if you don't like noise, the location is something to consider.

Sam, 8-night trip

8/10 Very good

Jan 13, 2018

Apartment mit Ausblick

Wir bekamen ein Apartment mit 2 Schlafzimmern im 12.Stock und hatten einen wunderbaren Ausblick über den Hafen aufs Meer. Die Einrichtung war komplett und ansprechend, im Bad zeigten sich allerdings Abnutzungsspuren. Insgesamt war es aber sehr sauber und sicher, auch der Parkplatz im Parkhaus des Gebäudes. Schlecht war, dass das Internet bei 3 gebuchten Nächten nur am letzten Tag und nach zweimaliger Reklamation funktionierte.

Andy, 3-night trip

8/10 Very good

Jan 2, 2018

Felt a bit like home

When I stay in a city more than 2-3 days, I like to rent an appartment. It’s nice to be able to prepare breakfast, sit in the living room. The condo has a private parking spot as well as security checking your ins and outs.

Claude, 6-night trip

10/10 Exceptional

Nov 16, 2017

TOP-moderne Apartments unweit der V&A-Waterfront

Wir waren 4 Nächte im Metropolis, 6. Etage. Sehr schöne Aussicht auf den "Lionshead" und den Tafelberg. Sehr moderne Ausstattung und guter Service. Die Gegend am Tage ok, zum Shopping Waterfront ca. 20 min zu Fuß. Zum Parlamentsgebäude in der Innenstadt etwa das Gleiche. Etwas laut, da sich eine große Strasse vor dem Gebäude befindet. Die Abholung vom Flughafen hat gegen Gebühr (fast) reibunsglos funktioniert.

Raphael, 4-night trip

10/10 Exceptional

Oct 27, 2017

De Waterkant Luxury Apartments

good apartment in central Cape Town

Tim, 2-night trip

8/10 Very good

Oct 14, 2017

Zentrale Lage mit Blick auf den Tafelberg

Wer frühstückt schon auf dem Balkon mit Blick auf Table Mountain? Hier ist es möglich. Wir hatten ein kleines Appartment, das für drei P mehr als ausreichend war. Alles war sehr sauber. Manche Möbel allerdings schon etwas in die Jahre gekommen. Gestört hat das nicht. Küche mit allem, was man braucht, ausgestattet.

4-night trip

8/10 Very good

Oct 2, 2017

Clean comfortable - walking distance to Waterfront

Courteosu anf Freindly welcome, Staff keen to make you feel safe nd comfortable, Large space for two in a neat apartment block

5-night trip

De Waterkant Luxury Apartments

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