Key cards did not work 9 trips to front desk along with everyone else in hotel
LAWRENCE
LAWRENCE (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Kory
Kory (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
Not impressed
We had a suite the living room and bathroom only had heat the bedroom did not and the 2 windows in the bedroom were open and no cranks to close them provided we did go to front desk but no one was there we called front desk no one answered and the Hawaii I tub did not work . Highly disappointed when I finally found some one at front desk they said no manager in on duty and did nothing about any of the complaints if felt like our room was 30 degrees .
Dallas
Dallas (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月7日
Carmon
Carmon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Christina
Christina (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月29日
The staff was ok. The hotel really needs an update. The room smelled like cigarettes even though it’s suppose to be smoke free.
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Karen
Karen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
RUDE MANAGER
The stay was good up.until i went to try book the room to stay again. My phone was not working because the internet ws weak in my room, when i came to the front desk to tell the manager that i was staying longer she was not very friendly. In fact she was so rude. I have never been treated like that in my entire time at a hotel. Told me i was late to come down, and that I had to leave for no reason.
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Kari
Kari (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
MICHAEL
MICHAEL (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月21日
Shelly
Shelly (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月20日
Rickey
Rickey (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月19日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月16日
Found a live cockroach running on the sink
Hugo
Hugo (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
Not clean
No one cleaned our room, hallway smelled of marijuana. Pool area is very badly illuminated
Luiza
Luiza (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月14日
Terrible stay. People in hallway.
Convention in hotel. Had people outside of my room in hallway till 1:30 am. Called front desk and complained and nothing wad done. I should've been put on a floor or room away from Convention people. Partially my faulty for not asking for another room.
Darin
Darin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Last minute stay
We decided at the last minute when in Roger’s MN to drive partway home which was an 8 drive in total to MB. We booked our MJ g bed room the same afternoon as we were driving. Check in was great. Room was clean, lots of nice towels. We were on the 3rd floor which was very quiet.
William
William (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月13日
April
April (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
Hotelnisnok staff could be nicer and more helpful
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年10月8日
Will never stay here again
I know most rooms are not handicapped accessible but the toilet could at least be higher. My husband uses his walker and we couldn’t get that in the bathroom very well. The pictures are not what our room looked like at all. The smell was so nasty. We strayed our perfumes every time we came in. The hallway smelled really bad like smoke.
The breakfast was just ok. Nothing fabulous about it besides it was there.
After checking in I asked the guy at the front desk if they had any handicapped rooms and he told me No. On check out the lady at the front desk said they did. She said he probably said no because at the time they didn’t have any available.
I almost checked out and got another hotel but this was expensive so adding another hotel price would have been not good.