A localização é excelente. Todo o resto é ruim. Ao chegarmos, não havia nenhuma sinalização ou recepção do hotel. Não tínhamos nenhum código de acesso. Disseram ter mandado por e-mail, mas não recebemos. Só conseguimos entrar porque outros hóspedes nos abriram a porta. Os mesmos hóspedes disseram estar lá a semana toda e não ter visto ninguém na recepção. No lobby havia uma papel com meu nome e uma chave. Havia itens de higiene para pegar. Não havia pratos ou copos no quarto. Precisei fazer contato com o hotel através de outra plataforma de locação, pois eles não respondiam aqui. Deixaram no lobby um prato de plástico e 4 copos descartáveis. De novo, só conseguimos pratos e copos com outros hóspedes que nos deram. Foi uma das piores experiências com hospedagem que já tive. Fiquei lá por 4 dias e só vi uma pessoa na recepção uma única vez. E houve um atentado terrorista na cidade, mesmo assim ninguém foi nos dar suporte.
THIAGO
THIAGO (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
Horrible staff
The staff is horrible with an attitude . They told me to go away when asked to do room cleaning .
Property is surrounded by homeless people . Someone was getting arrested near their parking lot . They had their parking lot camera stolen and staff had no clue that I was unable to get in Parking lot because of that
I never saw anyone in front desk to check in or check out
The thermostat did not work and the night guy had no clue how to fix it
The only good thing is that the rooms were clean and big spacious with working televisions
Overall , Not worth the money
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great location! Fully walkable to all New Orleans attractions. Rooms were comfortable and clean! Property seemed safe. Only some minor repairs needed on property (all exterior lights were out and the end of our rooms make it a little sketchy at night) but otherwise a nice property that we will be staying at again!
Dustin
Dustin (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月19日
Had trouble getting in parking, entry gate, key drop off
Harold
Harold (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月3日
luis
luis (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月26日
My husband booked this trip for my birthday months back. I was thinking these people is on top of their business because they were communication with me on the way into NOLA. We drove 6 hours to this hotel to fine out we didn't have a room. The room was out of order no air condition. The lady at the front desk tried to help find me something next door they were all full. She sweet a girl but recked of cannibas.So the person that was texting me was the property manager. She had know clue of what was going on in her own establisment. If she had known she wouldn't have given me that room and then wanted to give me some fans without any other compensation. They refunded us our money back but nothing for our inconvenience no food voucher or gift card nothing. The hotel is in a bad area, not walking distant to Canal St. nor Bourbon St. We called a hotel on Canal St. It was the Best Western St. Charles. Loved it.
Menecia
Menecia (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月26日
Absolutely loved the area but the property left a lot to be desired. Two of the three TVs didn't work, there was broken furniture, and the fridge didn't work either. Tried mentioning to the staff and nothing was done about it.
Robert
Robert (3 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Tina
Tina (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月22日
Very nice property. It had a living room and two separate bedrooms, each with a tv. Refrigerator and coffeemaker were also provided. Bathroom was also spacious. Security was excellent as you need a PIN code to enter the property.
真實旅客
4 晚友伴旅程
Hotels.com 真實旅客評價
8/10 很好
2024年9月11日
A great location! The suite was clean and enough space for my sister, daughter and I. It could use a little more seatings.
Nannette
Nannette (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
the room was great.
julian
julian (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
We had a great suite close to everything!
Christopher
Christopher (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
Great location on Rampart. Short walk to Bourbon etc. staff was awesome! Had a small issue with the bathroom that I mentioned to them that they should look into after I left. Within an hour, issue resolved. Hoping to see this property again on Expedia.
Gregory
Gregory (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月2日
Nice place near to FQ and bars
Dandy A
Dandy A (3 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月11日
Elliott
Elliott (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Excellent text communication from management for easy non contact check in
Ronald W.
Ronald W. (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Staff was amazing
Cam
Cam (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月13日
New Orleans Summer 2024
Our stay at French Quarter Suites was very enjoyable. It was clean and quiet with easy access to public transportation or just a short walk away from food and activities. The access to private parking was a plus as well. We would definitely stay again in the future. One suggestion would be to have a place for trash to dispose during your stay as we were not able to find one.
Justin
Justin (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月24日
If you are looking for a get away from everything this is the place. Our room was just perfect for our anniversary! The staff that greeted us was amazing and very helpful! Would stay here again if I decide to visit again!
Nancy
Nancy (2 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024年6月24日
A place to sleep nit a place to hang out
John
John (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月13日
Janice is amazing!
Afrika
Afrika (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
We lucked out with this one!
We ended up rolling the dice and won with this hotel. Checking in and parking was easy, we could get to the car quickly, it was safe in a gated lot, and fees were cheaper than others in the area. Janice was absolutely wonderful and a huge help our entire stay. We stayed in the room by the pool and loved it. The area is nicely located where walking to Bourbon or the French Market is an easy trip. The pool was in good condition and we enjoyed it too!
Brian
Brian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月6日
Great Suite. Nice pool.
Ronald
Ronald (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年4月24日
It was hard getting in and out of the property no one wanted the cameras you had to wait 5 to 10 minutes to get to your room once you got in the driveway need to pay better attention to the cameras and the people that's coming in and out