柏林米特萊昂納多酒店 - 柏林

Great location and staff super helpful ad friendly

The location is good and the bathrooms are very nice (new) but the room decor is quite worn. However, beyond anything, the hotel reception staff stand out. The general vibe is one of arrogance which was experienced over the phone and with two staff members in particular. One lady, mid twenties I guess, confuses me since she has a terrible demeanour and has only one focus: being right. Her addiction makes it difficult to speak with her. She is also not afraid to put you on hold indefinitely if your question is not to her liking. If you want somewhere with a good location but also want a "scary headmaster that shouldn't be questioned" bonus experience, go right ahead.

Perfect location. Lovely view of TV tower. Room was comfortable with all the amenities needed including tea and coffee, toiletries and hairdryer . Staff were very helpful. Concierge helped us plan our boat trip guving all the advice needed.

Great hotel in a great location. Friendly staff and clean and modern interior. This is the third time we have stayed at this hotel and we love it. Only point to note for this particular stay was that we were in a room right next to housekeeping's storage rooms and it was very noisy, a lot of door slamming and loud conversations in this area very early in the mornings during our stay. Otherwise, fine.

Excellent hotel in a great location for seeing the sights of Berlin . Easy walking to central Berlin and opposite Friedrichstrasse Station if wanting to venture further . Quick and easy check-in and helpful and happy staff . Restaurants all along the river starting 1 minute from hotel front and another main street , Oranienburger Strasse no more than 10 minutes away . Excellent Wi-Fi . Recommended .

When I arrived at the hotel the room was not ready and I was told that it would take me about two hours to get it, I returned to the hotel after two hours and then was told that it would take another half hour, half an hour later, when I asked again, so the clerk told me, sir, you are supposed to get the room at three in the afternoon when it was 2:55 and she told me so scornfully when I arrived at three o'clock, And when I told the receptionist about the treatment she gave me then he told me you should just wait until he was ready and not ask if the room was ready.

Great location, close to points of interest. Staff were friendly and helpful. Rooms were very nice and clean. Would absolutely stay here again!!

Hotel is in a very central location and is a walkable distance from most tourist attractions. However, location is very quiet. Staff was very friendly and helpful. Breakfast had a wide variety of food. Room not big but adequate with all necessary amenities. Wooden floor in room was not adequately cleaned and walking from bed to bathroom meant getting fluff stuck to socks. Floor under bed was filthy. WIFI fast. Water dispenser in lobby, very welcoming, as was fruit to go.Very comfortable stay. Would recommend.

Berlin is an amazing city to see. The hotel is in a perfect location for walking everywhere