The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Christophe
Christophe (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2022年1月30日
ihsan
ihsan (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年3月23日
Terrible breakfast arrangement time. All foods were not served properly.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2020年7月28日
HIROTAKE
HIROTAKE (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年6月15日
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2019年12月28日
Dong Yong
Dong Yong (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月18日
The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
KIMBERLY
KIMBERLY (2 晚家庭旅程)
Orbitz 真實旅客評價
8/10 很好
2019年12月1日
Cheap cozy room with so-so service
Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Malvin
Malvin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2019年6月30日
Toni
Toni (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019年4月23日
Mohammed
Mohammed (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年11月18日
Leo
Leo (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2018年9月21日
previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions.
The only thing i don't like is the shower, sometimes it isn't warm.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2018年8月5日
Tjan
Tjan (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年7月30日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2018年7月27日
Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Daniel
Daniel (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年4月30日
Under Renovation
When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm.
I told the staff who was incharge, that I will ask for moving to other hotel
IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and
I cancel my intention to move to other hotel. Thank you for mutual understanding
joseph
joseph (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2018年3月18日
Pleasant Stay
Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Chon Nam
Chon Nam (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2018年2月25日
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2018年2月17日
Fantasy get away
Wonderfully helpful staff
terry
terry (2 晚浪漫旅程)
Hotels.com 真實旅客評價
6/10 不錯
2017年9月9日
No sandal in room
真實旅客
5 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2017年8月10日
nice
menyenangkan
nice
nice (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2017年7月21日
Close to everything I wanted to do.
I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.