The Alts Hotel, Palembang: Info, Photos, Reviews

See all properties

Hotel with spa, near Palembang Golf Club

Choose dates to view prices

Where to?

Dates

March 2025

April 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Near Palembang Golf Club, The Alts Hotel offers a sophisticated retreat with an attached winery, rooftop terrace, and Altitude SPA. Savor international cuisine at Cafe Delapan or relax by the outdoor pool. Guests appreciate the helpful staff and location.

Very good

Popular amenities

Airport transfer
Connecting rooms available
Bar
Spa
Pool
Free parking

Main amenities (12)

Daily housekeeping
Winery
Restaurants and bar/lounge
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Health club
Sauna
Steam room
Children's pool
Hot tub

Feel at home (6)

Children's pool
Sofa bed
Fridge
Connecting/adjoining rooms available
Garden
Terrace

HK$305 total

includes taxes & fees

27 Mar - 28 Mar

Room options

All rooms

1 bed

2 beds

Showing 14 of 14 rooms

Presidential Suite

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Sofa bed

120 sq m
Sleeps 3
1 King Bed

Junior Suite

Highlights

Separate sitting area

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Blackout curtains

52.9 sq m
Sleeps 3
1 King Bed

Deluxe Cabana with Balcony

Highlights

Balcony

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Sofa bed

33 sq m
Sleeps 3
1 King Bed

Superior Double Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Sofa bed

Blackout curtains

23.1 sq m
Sleeps 2
1 King Bed

Superior Twin Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

2 bedrooms

Sofa bed

Blackout curtains

24 sq m
Sleeps 2
2 Single Beds

Deluxe Premiere

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Sofa bed

Blackout curtains

31 sq m
Sleeps 3
1 King Bed

Deluxe Room

Highlights

Air conditioning

Connecting rooms available

Fridge

LED TV

Pillow menu

Separate bedroom

Sofa bed

Blackout curtains

29 sq m
Sleeps 3
1 King Bed

Presidential Suite

Sleeps 2
1 King Bed

Deluxe Double Room

Sleeps 2
1 Queen Bed

Deluxe Cabana Room With Balcony

Sleeps 2
1 Queen Bed

Junior Suite

Sleeps 2
1 Queen Bed and 1 Single Sofa Bed

Deluxe Premier Room

Sleeps 2
1 Queen Bed

Superior Double Room

Sleeps 2
1 Queen Bed

Superior Twin Room

Sleeps 2
2 Single Beds

Similar properties

Pool
Spa
Airport transfer
Free WiFi

HK$286 total

includes taxes & fees

23 Mar - 24 Mar

About the area

Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113

What's nearby

Palembang Golf Club - 2 min drive - 1.9 km
Ampera Bridge - 3 min drive - 3.0 km
Great Mosque of Palembang - 3 min drive - 3.1 km
Palembang Indah Mall - 4 min drive - 4.0 km
Palembang Square Mall - 4 min drive - 4.7 km

Getting around

Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive
Cinde LRT Station - 11 min drive
Kramasan Station - 11 min drive
Simpang Station - 17 min drive
Airport shuttle (surcharge)

Restaurants

‪Sushi So - ‬2 min walk
‪Pempek Candy Rajawali - ‬1 min walk
‪Kopitiam - ‬5 min walk
‪Bebek Goreng "Harissa" & Soto Madura "Wawan - ‬2 min walk
‪Mie Jawa Syahri - ‬7 min walk

About this property

The Alts Hotel

The Alts Hotel features a winery and a rooftop terrace. Guests can indulge in massages at the spa, and international cuisine is served at Cafe Delapan, which is open for breakfast, lunch and dinner. There's an outdoor pool and a poolside bar, and in-room conveniences at this Mediterranean hotel include sofa beds and fridges.

Languages

English, Indonesian

At a glance

Hotel size

- 207 rooms
- Arranged over 11 floors

Arriving/Leaving

- Check-in start time: 2 PM; check-in end time: midnight
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- There is no front desk at this property
- Guests can access their accommodation through a private entrance
- This property doesn't offer after-hours check-in
- Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Required at check-in

- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cots (infant beds)

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free on-site self-parking
- Free on-site valet parking

Transfers

- Airport shuttle on request (available 24 hours a day)*

Other information

- Designated smoking area (fines apply)

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee/tea in a common area
24-hour room service
Snack bar/deli

Travelling with children

Children's pool

What to do

Golfing nearby

Working away

Business centre
5 meeting rooms
Conference space (1055 square feet)

Services

Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2009
Safe-deposit box at front desk
Rooftop terrace
Garden
Health club
An outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Winery on-site
Banquet hall
Mediterranean architecture

Accessibility

Lift
Wheelchair-accessible registration desk

Room amenities

Be entertained

LED television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Slippers

Sleep well

Pillow menu
Blackout curtains
Sofa bed
Premium bedding

Freshen up

Bidet
Free toiletries
Hairdryer
Towels

Stay connected

Desk
Free WiFi

Food and drink

Fridge
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Altitude SPA has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Cafe Delapan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

10 Gastro Pub – This rooftop bar serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately IDR 211750 for adults and IDR 105875 for children
Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Pool access available from 7:00 AM to noon

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Zuri Palembang Hotel

Grand Zuri Hotel

Grand Zuri Palembang

Grand Zuri

The Alts Hotel Hotel

The Alts Hotel Palembang

The Alts Hotel CHSE Certified

The Alts Hotel Hotel Palembang

Frequently asked questions

Is there a pool at The Alts Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to noon.

Are pets allowed at The Alts Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Alts Hotel?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by The Alts Hotel?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at The Alts Hotel?

Check-in start time: 2 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at The Alts Hotel and nearby?

The Alts Hotel has a spa, a winery and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Alts Hotel?

Yes, Cafe Delapan offers al fresco dining and international cuisine.

What's the area around The Alts Hotel like?

The Alts Hotel puts you in the heart of Palembang. Popular attractions include Palembang Golf Club, which is 2 minutes away by car.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

The Alts Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Poor

28 October 2022

The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified

Christophe, 2-night trip

8/10 Very good

30 January 2022

ihsan, 1-night trip

8/10 Very good

23 March 2021

Terrible breakfast arrangement time. All foods were not served properly.

2-night trip

10/10 Exceptional

28 July 2020

HIROTAKE, 1-night trip

6/10 Good

15 June 2020

1-night trip

10/10 Exceptional

28 December 2019

Dong Yong, 2-night trip

10/10 Exceptional

18 December 2019

The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.

KIMBERLY, 2-night trip

8/10 Very good

1 December 2019

Cheap cozy room with so-so service

Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.

Malvin, 1-night trip

8/10 Very good

30 June 2019

Toni, 1-night trip

10/10 Exceptional

23 April 2019

Mohammed, 4-night trip

8/10 Very good

22 January 2019

CHUN WEI, 1-night trip

10/10 Exceptional

18 November 2018

Leo, 3-night trip

10/10 Exceptional

21 September 2018

previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.

2-night trip

8/10 Very good

5 August 2018

Tjan, 2-night trip

10/10 Exceptional

30 July 2018

1-night trip

8/10 Very good

27 July 2018

Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed

Daniel, 3-night trip

8/10 Very good

30 April 2018

Under Renovation

When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding

joseph, 3-night trip

8/10 Very good

18 March 2018

Pleasant Stay

Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport

Chon Nam, 1-night trip

8/10 Very good

25 February 2018

10/10 Exceptional

17 February 2018