4/10 一般
2025 年 8 月 8 日
Very disappointing from a trusted brand.
The only positive thing to say is that the room seemed to be newly renovated. However, the beds were very uncomfortable, the pillows ineffective, and the linens had holes in them. There are no coffee making facilities in the room, and housekeeping did not visit the room during our 3-night stay to refresh cups, towels, soap etc. Our toilet screeched due to a pressure build up (one presumes) which kept waking us up in the night, and there were ants which quickly found any food left out on the table or counter space; we informed the front desk of these issues and to our knowledge they were not addressed. The pool was also out of order with no explanation as to why or when it would be open again, very disappointing when it is 100F outside.
Sam
Sam (3 晚家庭旅程)
Hotels.com 真實旅客評價
