柏林市東城 - 假日酒店 - 柏林

It is Holidayinn but the hotel is as basic as a 3 star. They don't even provide you a toothpaste or a bottle of water to drink. Breakfast is really basic and they said they are out of stock for Bread which I could not absorb. Wifi did not work after 10 pm.

We stayed for nine days and I would not stay again. The shower leaked all over the bathroom floor every time we showered. Staff would not replace shampoo and soap or give us clean cups. We asked one afternoon, before leaving for the evening, for extra towels - to sop up the soaking floor - and shampoo. When we returned late at night, we found we had been ignored. We asked for the shower to be fixed. Nothing happened. The wifi worked maybe 50% of the time. Again, we asked, but nothing happened. I don't expect a luxurious experience at this price point. But I do expect a functional room and reasonably smooth experience. This hotel didn't come close.

Beside the very rude and unprofessional guy in the reception everything was good

Fantastic hotel in a great location. Staff was very friendly and the the room was great

Was a great location

Nice

I've been traveling extensively, internationally for years and this was the best decision I've ever made for travel. Literally the best possible location for Berlin experience. Extremely safe, quiet, hip, sleek/new, close to trains, tourist sites and the beautiful river. I was in Berlin for the first time to DJ two nearby venues -- it is close to all the major clubs (including Berghain, which I attended) but not directly next to them, so it's super quiet. Hotel is part of a BRAND NEW sleek complex attached to the new Mercedes Benz arena, with other hotels, loads of restaurants, cafes, and an amazing mall with grocery stores, clothes, hair/nail salons and drugstores -- which I took advantage of all. It's also close to both the U-Bahn and S-Bahn trains, the light rail and buses to get you everywhere. Also close to doner and pizza places :) There's nowhere else in Berlin that you can get the new/sleek/comfortable environment but also surrounded by authentic hipster Berlin and culture (next to Berlin Wall - East Side Gallery). The hotel itself has a great coffee shop, restaurant, and free apples at the counter! I interacted with the desk/concierge several times and they were extremely helpful and kind. All this and it's extremely reasonable and affordable. 11/10!

This hotel is superb even by Holiday Inn standards.

Staff were friendly, helpful and personable, the hotel was close to the U and S Bann stations, bed and room was comfortable, toiletries were provided and the room was also cleaned thoroughly every day.