My room had an excellent view and the service was great. There was some items that needed repair around the property. The elevator by our room did not even display what floor the elevator was on. Also one whole morning the property had no running water. Since the views and service were good it did not severely affect my vacation but they definitely need to spend some money on repairs in my opinion. Another person I spoke with said there phone in their room did not work and another said their air conditioner never got as cool as they liked.
Chris
Chris (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
weekend getaway
it was amazing.
Shaunette
Shaunette (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Wonderful holiday
Great time and food was good. Entertainment could be improved
Claudette
Claudette (5 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月3日
DO BETTER.
People travel to a country to experience the culture, not a smattering of the culture amidst a barrage of some other culture.
Dont tell me you have a Jamaica night. UNACCEPTABLE.
Why do you have restaurants to showcase international cusine but not a Jamaican resturant??
The guise of catering to international clientele is weak.
Why is a hotel in Jamaica serving food that is readily available to international in their own backyard, with a smattering of local cusine, and poor quality cusine at that.
What made this experience worse is this hotel brands itself as a luxury resort.
As guest left they were sent off with a Spanish song that only the front desk manager seem to gleefully enjoy in a manner that was slightly below bafoonery.
Overall the food left much to be desired.
The entire experience smacked of neocolonialism.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月27日
Emil
Emil (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
Georgia
Georgia (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月27日
We didn’t have hot water for 2 days so we were taking cold showers and the ac wasn’t working. The staff was very Rude and money hungry. Every thing close early so
Brian
Brian (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
This was our 3rd time in Jamaica, 1st time at this resort. We stayed on the luxury side. It was beautiful! I was not a fan of the beach. There was a lot sea grass. The pool was great. The staff was wonderful. The food was good, a little too upscale in some places. Could have had more variety. The buffet was okay. When we went food seemed cold and some was hard due to how long it had been sitting out. We would definitely stay here again.
Monica
Monica (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月26日
Xochilt
Xochilt (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月26日
Huge property with a lot of amenities.
Adults only is a quiet area, with everything near you and a lot of staff that is always there if you need anything.
The beach is nice and clean. Water is super clean. You can see a rocks or a fish that is deep in the water.
Entertainment is different each night. Different themes for each evening. Part of activities outside, part of them inside. Something for everyone I would say.
Overall it is a place where you want to go and spend a few relaxing days.
Bogdan Catalin
Bogdan Catalin (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Entertainment
Kymani
Kymani (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年8月25日
My room had roaches in it also there was a moldy smell throughout the hotel. The roof of the second floor caved in walking down to the restaurant. They was under construction while I’m trying to vacation. You could barely get a good reservation at a restaurant and when you went they was so unorganized.The price I paid for a relaxing weekend was NOT worth it.
Dashima
Dashima (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Cortney
Cortney (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
The property is maintained well and the staff is amazing as well as the entertainment staff!
Anne Maria
Anne Maria (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月22日
Anesha
Anesha (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月22日
Last time, i gave a 5 starts. This time, i wasn't as impressed as before. I had to change my room 2 times which was very inconvenient because I had to pack everything twice to move. But i appreciate their customer service, except for one front desk employee who wasn't friendly.
Margueritte
Margueritte (6 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月21日
Wasn’t too pleased with house keeping but the property was very nice.
ShellyAnn
ShellyAnn (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月21日
Jeffrey
Jeffrey (7 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年8月20日
SHERLY
SHERLY (3 晚行程)
Orbitz 真實旅客評價
4/10 一般
2024年8月20日
The hotel was very boring, everything was an the family side of the hotel
Stacyann
Stacyann (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月19日
IT WAS SO PRETTY. SO CLEAN. FOOD WAS AMAZING. THE BUFFET. THE REST OF THE RESTAURANTS I DONT KNOW BECUASE WE COULD NOT GET RESERVATIONS. I EVEN TRY OT DOWNLOAD AND CHECK IN BEFORE GETTING TO THE RESORT BUT NO LUCK. THAT IS THE ONLY THING I WOULD HAVE A COMPLAIN ABOUT. BESIDE THAT WE CELEBRATED OUR BIRTHDAYS THERE AND THE STAFF WAS UNREAL!!!! AMAZING !!!!! WE ARE DEFINETLY GOING BACK NEXT YEAR
Leticisa
Leticisa (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Staff made sure it felt like home. Ashdaine is one of the best!
Nate
Nate (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
Everything was great
Gary
Gary (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月17日
The property is AMAZING! The staff were very professional and provided great customer service. Clean property with gorgeous views. The adult and family side were both breathtakingly amazing from the location, views, food, and amenities.