(1) Design/service/people is for people
a. next to Kimberly Street.
b. reception gives your to-the-point guidance.
c. suitable provision (like electrical socket is universal).
d. clean room
(2) The only thing which we can pick is the wifi which you need to go to G/F.
We live on 3/F and the wifi speed can only be for Whatsapp.
Thanks.
Got relocated to a newly-opened sister hotel instead at check-in due to over-booking. The new hotel is called Chulia hotel located in the historical part of George Town, 5 mins walked from the original Appollo Inn. The hotel arranged transportation for the transfer so it was ok.
Hotel configuration and standard was pretty much the same between the 2 hotels so it was ok. Staff were all friendly and 1 complimentary drink per guest per night at the roof top bar. A very basic roof top bar but was definitely sufficient and chill.
There's a bus stop 100m away from the hotel that buses could pretty much take you anywhere in penang. The hotel is also very close to the pier that it takes only 10mins walk. As it's not a resort type of hotel, you would need to travel to the beach for all the water sports or swimming unless the resorts with private beaches.
All in all, would definitely go back if I ever go to Penang again.