The resort grounds are beautiful but the rooms are very dated. The buffet breakfast was not very good. It was hard to get spring towels. The air blew in the room but it was very humid.
Nina
Nina (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月24日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月12日
Marie
Marie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Ana Luisa
Ana Luisa (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月7日
Katelyn
Katelyn (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月3日
Loved the property and all the different temperature hot springs! Very clean and nice staff. Would retrun.
Michelle
Michelle (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月29日
Highly recommend. Several baths with varying degrees of temps from the hot springs. When we were there, the 1st one was empty which was a drag. Also not a fan of the leaf blowers present during morning hours blowing the grass around. Staff was friendly though, and rooms were awesome. And the bar and food…no complaints there.
stephanie
stephanie (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月25日
Marian
Marian (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
Very good
Dayla
Dayla (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
danny
danny (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月16日
Christine
Christine (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Vitaliy
Vitaliy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月10日
FLOR
FLOR (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月8日
Gabriel
Gabriel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月31日
Daniel
Daniel (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年7月28日
Great views of the Volcano from the property and the staff was very nice. The hot springs and pool are really nice. The grounds are nicely kept but the room i stayed in was a bit dated and needs some work. Room 203 and 202 the Superior rooms both had issues. Start with 203. The plumbing was bad in the bathroom causing the toilet to run until you manually jiggle the handle to stop it. The shower was in bad shape. The room had an odor, the walls were a bit dirty, the beds had no headboards just a mattress and a frame pushed against the wall, the cable box hung from the tv and the tv only had 3 or 4 channels with English. Room 202 the A.C unit didnt get cold, the hot water hardly worked, and 1 day the shower water still ran after being turned off. We didnt stay in the rooms much so changing rooms or hotels would have been more of a hassle so we made do with what we had.
Michael
Michael (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月28日
alvaro
alvaro (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
My family really enjoyed the property. It was clean, well maintained, great for families and the pool and hot springs were amazing. Ranging from hot to warm/cool, we enjoyed it and very relaxing even if there was many people, which there wasent. There was enough hot springs that it did not feel crowded. So glad we stayed here the hospitality was perfect and close to every excursion we wanted to do. It was so nice to have a parking spot right next to our room making it convenient to bring the kids in and out on rainy nights or when they are exhausted from a long fun day! The walk to the restaurant and food area was not far either.
Bianca
Bianca (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月22日
Cherie
Cherie (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月22日
Khalif
Khalif (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年7月21日
Very nice property, we first had a room that smelled terrible but they quickly changed rooms for us. This resort is a bit dated and rough around the edges but nice for the cost. The food was ok but over priced, which was ok considering the convenience of having a restaurant on sight
Garrett
Garrett (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月18日
Very friendly staff. Our room was right off the road which was unfortunate and noisy. The hot springs were very nice but the menengitis warnings were helpful but scary! I read other local hotels test the water which would be something I would have liked to know about before.
Nicholas
Nicholas (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年7月16日
HOANG
HOANG (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月14日
The view of Arenal volcano from the room balcony was nice.