When we arrived, Check in no problem as the staff help to move the luggages. BUT upon check out the staff just stand there and SEE us for nothing help even not saying good morning at that time !!! Not a good feeling thought !!!
Location is prefect and the staff is helpful.
Nice view.
Breakfast highly recommended.
Towels is clean but a bit old.
M spa and in room dinning is nice.0
Shing Kit
Shing Kit (4 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2017 年 4 月 25 日
Superb location, just right beside the old town square. Waking distance to everywhere.
Staff are very accommodating and friendly, helped us a lot during the stay! We went out very early and returned at 10 a.m., which they have already ended their buffet breakfast, staff offered to deliver some food to our room. Very sweet of them! The breakfast is delicious with large variety of food.
They offered to help calling for cabs during our check-out. Uber needs 15 mins to reach our hotel but we need to leave asap to catch the bus to Cesky Krumlov, they immediately found another taxi that can arrive in 2 mins. Excellent service! We came to celebrate our anniversary and they offered a complimentary bottle of wine with rose petals shaped in a heart on our bed. Thank you!
Room was clean and staff was great. Vladimir answered all the questions we had about getting around.
Alexander
Alexander (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 24 日
Bel hôtel, confortable et situé dans le centre de Prague. Mention spéciale pour le spa accessible gratuitement (sauna et hammam).
Benjamin
Benjamin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 20 日
Excellent
Stig
Stig (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 12 日
Tetiana
Tetiana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 8 日
The location was just perfect - we were able to explore most places on foot.
The room was well equipped but a bit small.
Daravanh
Daravanh (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 30 日
Great location, near the main square. Rooms were quite small. Spa was disappointing - no pool, very small.
Samantha
Samantha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 25 日
The location is perfect everything except the castle is a 5 minute walk. Room itself is nice a little small if you have a lot of luggage but I would stay here again
larisa
larisa (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 18 日
Mitchel
Mitchel (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 13 日
Tobias
Tobias (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 10 月 8 日
Selected this hotel because of its location and it didn’t disappoint. You are literally walking distance from everything. Some highlights from the hotel were the reception desk and one bartender (can’t remember his name), he was from Slovakia. They all provided excellent service. Now, the area for improvement was housekeeping. The bathroom cleanliness was lacking and our king size bed had a queen comforter. The bathroom floor was consistently dirty and there was mold in the shower. I didn’t complain because the housekeepers were nice, but something for the hotel to be made aware of. Overall I would give this place a 4/5 stars.
Judith
Judith (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 10 月 8 日
Quarto confortável, limpo, atendimento da equipe de funcionários muito gentil e atenciosos.