Too many rules. Most of the staff is angry, pushy, and rude. The hotel rooms were of low quality. The buffet and food was medium to poor. There were flys all over the food.
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 9 日
Didn’t like that there were charges for things like lost room keys and damaged pillow cases. Food was very good! Staff was friendly.
Tracy
Tracy (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Love it
diminic
diminic (5 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Natalie
Natalie (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
I love everything about the Palace. The staff is very well mannered and hospitable. I enjoyed my 5 day vacation and can’t wait to be back. Jamaica is a different kind of love and especially at the Palace.
God Bless
Genesis
Genesis (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 8 日
I would have preferred that the toilet in the bathroom was bigger and it should have a vent. That area was a little too small. Other than that, it was perfect.
Aretha Jean
Aretha Jean (6 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Shout out to the entertainment team! They were amazing; so much energy, laughs and dancing every single day! Highly recommend doing AquaFit too! Everyone at the resort was so nice and helpful. Private beach with security guards all day and evening - we felt very safe. Close to the airport. Lots of food and drink options.
Melissa
Melissa (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 7 日
Excellent food and staff
Monique
Monique (4 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 7 日
Great resort. Did not like the fact that there were a couple of roaches in our room.
Norris
Norris (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
We had a wonderful experience! The entertainment team really has a way of making sure you are fully loving your stay at the Riu! They were "Very Good". Beautiful hotel, good food, and friendly staff! We would visit again!!
Shoshana
Shoshana (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 4 日
Shantivia
Shantivia (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Enietra
Enietra (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Loved the hotel. It was beautiful
I didn’t like that housekeeping woke us up every morning yelling back-and-forth from the hallways though
Jennifer Lynn
Jennifer Lynn (9 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Shakia R
Shakia R (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Antonio
Antonio (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 2 日
Tahirou
Tahirou (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Karen
Karen (9 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Sweet staff ! Rooms were okay. Feel like they could’ve been better. Look kind of old. But pool & beaches were great. Some of the food was good too !
Ana
Ana (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 1 日
The Riu Palace always a great place for a relaxing girls trip. The staff were really nice and attentive. Rooms and property were clean. Food is like 8/10. Jerk chicken was great! if you want more of a party atmosphere the other Riu properties would be better. loved the relaxed vibe and the beach is gorgeous. they have hammocks umbrellas and a sitting area. the property could use some updating. there are no extra security locks or chains on doors and no security mechanism in the elevator. Also if you want to see the ocean pay for ocean front. the rooms advertised as ocean “view” are mainly a view of the pool/courtyard and even if you are on an upper floor the ocean view is blocked by trees. overall good stay. would go back.