Too many rules. Most of the staff is angry, pushy, and rude. The hotel rooms were of low quality. The buffet and food was medium to poor. There were flys all over the food.
Robert
Robert (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Bridgette
Bridgette (4 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
RIU Palace
The resort was great but they had a bug problem, I only saw it once but was told. All the staff was great. some of the cleaning supplies ran low. hot water issues.
Michael
Michael (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 18 日
Not bad
Yousuf
Yousuf (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 17 日
The staff were amazing.
EBONI
EBONI (5 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Great location and I like the setup of the room. Excellent spot for a weekend/trip getaway.
Shonique
Shonique (4 晚商務旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
Everything was amazing!
Rheagan
Rheagan (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 15 日
I liked that it was clean and the staff was excellent. With limited things to do around the hotel, the only option was the shopping center across the road. We didnt feel safe walking there. There are no other dining options but inside the hotel. We chose the palace with the assumption that we would have access to all but didn't. We also were not able to use the hotel credit since it was really only a discount
tiesher
tiesher (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 15 日
There were a few staff members that made the stay very pleasant. They have lots of free things to do on the water off the property and many events throughout the day and night. All inclusive!
Kenneth
Kenneth (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 14 日
Cinthia
Cinthia (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 13 日
Very clean and staff were very friendly and accommodating! Rooms little outdated but over all we’d book again!
Dara J
Dara J (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Excellent from start to finish
Kimberly
Kimberly (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Fitness center needs updated
Jonathan
Jonathan (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 10 日
Their was a variety of all different types of food and the food was excellent, cooked and prepared well with no extra salty taste.
Vinnette
Vinnette (5 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 9 日
Overall my stay was ok but on the last 2 days I couldn’t enjoy it because my spouse and I had stomach issues after eating at the buffet and now will have to see a doctor when we go home. Definitely need some work when it comes to food handling and over the years like since 2022 people have reported becoming sick from this location. Something has to be done about this ASAP. To avoid food poisoning, it must be cooked thoroughly and replaced after a certain time. Bacteria can still grow even when heat is constantly applied in buffet style environment. These bacteria like salmonella often contain endospores that are extremely hard to kill and the right protocol must be followed to avoid these situations.
sidra
sidra (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
I loved it here. The food was good! I like how yu have access to all 3 properties. Staff was very nice and helpful.
Porta Harris
Porta Harris (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
I like the fact that you are able to go to the other locations (reggae & montego)when you stay at the Palace. I didnt like that you have to have a reservation for all the reataurants for dinner. We were not able to get reaervations so we had to eat from buffet & snack bars. I like the foam party & other pool parties but the pools get to crowded so it would be nice if all the resorts are doing those parties at the dame time so you can attend the one at the resort you booked at to avoid over crowding. The pools do close early (6pm). We were told that it takes 12 hrs for cleaning & chemicals. The stay was nice. I really enjoyed it. When youre on the beach the boat guys can be a little aggressive with getting your attention but if yiu ignore them or say youre good or not interested they leave you be. They really didnt bother us. The beach is nice but beware of the seaweed. Overall the stay was wonderful.
Twanna
Twanna (5 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Overall solid resort, could use some updates in rooms. Food was good, with a decent variety. Restaurant availability mostly limited.
Albert
Albert (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Beautiful property
Robert
Robert (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 4 日
DeAquanita
DeAquanita (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 2 日
The property is in need of an update.
Valerie
Valerie (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 1 日
I loved the food , drinks and the people there
RHONDA
RHONDA (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 30 日
The rooms are pretty dated but the resort was beautiful and the staff was top tier