Plus Berlin 汽車旅館 - 柏林

Horrible experience. Rudest staff ever. They were supposed to charge me 3 euros for tax and charged me 103 euros instead. then they had a terrible attitude about it. i was on a budget trip alone in a foreign country so i was not in a position to lose this 100 euro. they then lied and said they would refund immediately. I still have not received my refund. David is the worst and the manager was angry at me becasue they made a mistake. Check your receipts. Not sure if this was a mistake or a scam. Worst experience i’ve had in a long time

The blanket and pillow were very small. How can an adult get warm with small blankets

It was clean and comfy. Breakfast was very good. Internet was quite slow and intermittent.

Motel Plus is quite good for the amount of money you pay. If I could change a couple of things: 1) change check-out from 11AM to 12PM. 11AM checkouts are a thing of the past. 2) Fix the card machine - every day I had to ask someone at the desk to re-code the card to get into my room. 3) The free internet is disastrously slow. Paying almost €5 a day for better internet is a bit annoying. Perhaps add €1 internet fee to every guest and make all the Wi-Fi fast? The location is okay as well, but I did see quite a bit of polizei around. I did not feel unsafe, but there are safer places in Berlin.

Motel Plus Neukölln, Berlin, DE was an excellent place for our family of four adults to stay during our recent visit. Our son, who lives in Germany, lives close by, saving us from traveling far to meet him. The reception staff was excellent, meeting our needs when ever requested. The cleaning staff was excellent! Breakfast, though not included in the price of the room was excellent with a wide variety on the buffet. We throughly enjoyed it. The hotel is near the Ubahn and the Sbahn for transportation within the city and areas out side of the city. Berlin Plus Hotel provides excellent value for the cost. We will definitely stay there again during our next visit.

The hotel was very well situated to move around the city. The transportation system is very good and so it was not a lot of trouble to get from one activity to another. The hotel is clean and the staff are very attentive. The only complaint that I had is that there is no air conditioning. I understand this is common in Europe but we found it very difficult to sleep

The place is really good for the price range and even though it is not in very good area, it is close to Ubahn. The bed was super comfortable, the room was well furnished, but it would be great to have small kitchenette area or at least a mini fridge. The bathroom was clean, comfortable and spacious. I was not very happy with the service at reception. The door of the room could not be locked and the cleaning staff was entering the room while we were sleeping.

My trip was a 6 night stay at motel Plus. I knew for the price it'd be in a cheap area, and at first glance, after reading reviews, I thought I had bagged a bargain; desk staff were polite, there was light and cleanliness about the lobby. I got to my room and it seemed ideal, a single bed, open wardrobe, desk, shower, toilet and sink. But that was it. No full Length mirror, an average working hairdryer, and bath/shampoo gel that smelled like carex original hand soap (not ideal for sensitive skin), no iron. The shower was unpredictable, there was blood from a previous guest on the bathroom wall which hadn't been cleaned for the duration of my stay, my duvet cover had not been changed all 6 days, the duvet was simply folded up ready for the next night (not sure about sheets or pillow case). My room faced the road which was busy 24/7. For this price, you expect to just have a good night's sleep but I got 3 hours a night due to a single curtain letting all light in, a lack of air con and the noise both from on the street and in the corridor. My friend who stayed for 3 days in another room had the same sleeping issues and claimed the bed was far too hard for him so he had on average the same amount of sleep as me. Next time I think I will look to pay a bit more for better sleeping conditions. I was left the hotel frustrated and tired.

Our third stay at Motel Plus because it's near our son's flat & we like it! Especially friendly & helpful people behind the reception desk. Colorful neighborhood too, with shopping & food culture in variety. This time here to see our son onstage in the musical The Last Five Years & he was brilliant.

The hotel was spot on for the price. The only downside was the lack of WiFi in the bedroom and no kettle or fridge.