Check in was great. We were late but they are 24 hours check-in. We were very happy with the room itself. It all went to crap in the morning. Breakfast is advertised until 10pm. We showed up at 8:46 and there was 3 pieces of bread, no eggs, no sausage, no juice, no clean bowls to eat cereal, and the list goes on. Sat there for 30 mins. All they did was refill the coffee. Had 2 families come in and have nothing to eat. One man took a dirty bowl out of the bin and hand washed it without soap as there was none and get some cereal. We all tried to complain to front desk but nobody was there. Multiple people tried over 40 mins. We packed up and left. Then realized we forgot the birthday cake in the fridge in our room. The whole reason we were there in the first place. A special occasion. We came back 15 mins after we checked out. Nobody at front desk so went up to the room and the cleaning woman LIED to my partners face that there was no cake in the fridge 15 mins after we had left the room. She tried showing him the garbage. Like he was stupid. Never again.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 7 日
The check-in is at 3pm yet our room wasn’t ready till 5:30pm. Not even a sorry
We had no towels till 9pm
The key cards almost never worked.
Room and breakfast was ok.
Tunde
Tunde (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 5 日
Always a lovely stay at Heron's Landing! Friendly, helpful staff, clean rooms with ocean views, tasty continental breakfast and a great location.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 4 日
Not worth the price.
They ran out of breakfast food before the end of the breakfast time. They didn’t have any clean bowls left for the only thing left to eat which was cereal. There is no decaf coffee at breakfast but they had 3 cerafs of regular coffee, maybe 1 could be decaf.
The in room kitchen was poorly stocked no frying pan, no forks. However there was a cupboard with 5 dog toys in the kitchen? The place definitely charges way too much for what they offer.
The perk of the hotel is that there is a beach across the road.
The person at the front desk in the evening saw my 2 young adult sons, asked if they were even guest. She quickly tried to pretend it didn’t happen when she saw my husband and I a few seconds later.
Carmen
Carmen (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 3 日
Shimeng
Shimeng (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 3 日
Great place to stay
We stayed for a week; the service was absolutely top-notch.
Brian
Brian (6 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
Not fit for a family
Two of the three rooms we booked were not ready and were still being cleaned. We were told it may be an hour to two hours wait. Finally at 5:30 we were all given our rooms. Though there were signs everywhere about this being a non smoking hotel, cigarette and marijuana smoke was wafting into our rooms, so we had to keep our sliding doors closed. Our friends said that they had a terrible night due to a lot of noise coming from the adjacent rooms. At one point they thought about calling 911. We later found out that some of the rooms may be SROs and people who cannot be discharged from the hospital onto the streets are sent here. We are not sure exactly sure what the arrangements are, but feel that either this should be a hotel for paying guests or it should be turned into an SRO shelter but the two don’t go together.
真實旅客
1 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 29 日
Unfortunately the rooms are dated, dingy and musty. There was a hole in the wall in our room stuffed with a towel (I guess to fill it). The overall feeling of this hotel was rundown and the staff were far from professional - from the man and woman at the front desk seemingly arguing to the breakfast staff telling us inappropriate stories about other guests.
Jen
Jen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 23 日
Elizabeth
Elizabeth (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
Good will book again
Good staff. Clean and Quiet. Needs bed upgrade - side slopes down. Breakfast was good but would like to see bacon.
Pat
Pat (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 11 日
Rodney
Rodney (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 5 日
Leslie
Leslie (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 30 日
Unfortunately, we won’t be going back..
The good part was they had an elevator. Only one person at check-in time, whom was also doing laundry and answering the phone. Laundry was downstairs from the main entrance. We were told they were having staffing issues at the property. The rooms were large but needed updating, no view of the ocean from our room. We looked at a couple other room types that may have an ocean view, but they smelt musty and we decided to keep the one we had. Breakfast was okay. The lady that checked us in was super friendly but also run off her feet.. unfortunately we won’t be going back to this property.
Kathy
Kathy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 28 日
The walls seemed thin but overall it was a great stay
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 26 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
Up to visit friends, very comfortable stay, great breakfast.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Great room with three beds on top floor.
Clive
Clive (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 10 日
Everything was as expected.
Milan
Milan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 30 日
Heron's Landing is our go-to hotel when we need to travel to Campbell River from the North Island for medical appointments or other reasons. I know there have been a few bumps in the transition to new owners and staff, but I think the problems will smooth out. Tannis at the front desk has been so helpful with everything we've needed, even washing and setting aside my son's blanket when we forgot it. The kitchenettes are the bomb, with closets perfect for hide and seek. If you're from North Vancouver Island, there's a discount for locals who need to travel.
Cristin
Cristin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 12 日
Good value
Quaint old building with lovely staff. Cost effective option for stay in Campbell River, whatever you happen to be there for. Breakfast was delightful and fresh.
Tara
Tara (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 10 日
General impression is older property needing upgrading band TLC. Definitely dated and beach views were non existent from our suite on first floor.
Good beds and quiet, and secure parking.
William
William (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Diana
Diana (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 9 日
Great price and service
Diana
Diana (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 9 日
The place was clean, staff was pleasant and helpful. Hotel was close to the beach, nice walking areas.