The front desk staff were very friendly and helpful. The room was comfortable. They are in the midst of renovations so understanding of the "unpolished" look inside in certain areas. Will stay at this chain again, first time staying at Fairfield.
Odetta
Odetta (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月28日
Uncleanliness
The hotel was run down and old smelling. My room smelled like mold and mildew. Needs serious updates
Jocelyn
Jocelyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Average
First room they gave me had a dead TV. Second room they gave me had a cockroach in the bathroom. I killed it right away. The bed and the sheets were average, the shower and the bathroom were excellent.
Stephen
Stephen (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
OK
Sharon
Sharon (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Tenaga
Tenaga (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Tenaga
Tenaga (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Carlos
Carlos (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Room smelled like an pet was there
Arthur
Arthur (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月7日
Dirty bathroom. Dirty floor.
Ralph
Ralph (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Emmanuel D
Emmanuel D (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月31日
Breakfast was disappointing
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月20日
Horrible upkeep with conditions. Water would not drain on shower or sink paint was chipped the walls were falling aprart
Roger
Roger (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Amanda
Amanda (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
Just okay….clean but needs some upkeep
The TV did not work. The sink was cracked and didn’t have a stopper. Some of the lights didn’t work. The room was clean and it was a quiet location. No one was at the front desk to check on the tv.
Kristen W
Kristen W (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月12日
Terrible Service
Unfortunately, I was unable to make the stay. We had a death in family, and I had to cancel the reservation. When I was able to speak to a manager, they never once offered condolences. I was out on a brief hold, and then told I needed to contact Hotels.com to cancel, and then hung up on. TERRIBLE customer service!
Jayson
Jayson (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月6日
Breakfast was terrible. The service was awful
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Katherine
Katherine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月3日
Nice
Hend
Hend (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月28日
Ana
Ana (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月27日
I enjoyed my room.It was comfy and cozy and had a lot of amenities. I appreciated using the luggage trolley, because I overpacked! Breakfast was pretty good no complaints! Convenient location to the highway and fast food! Did not get to swim. Staff was accommodating and helpful and nice! I loved the smell of the shampoo and lotions they left in my room! My only drawback was the dirty curtains and blackout shade
Robyn
Robyn (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月22日
Bad story
It is not a Marriott chain hotel standard.
During my stay for 8 days, I only got my room done 1 time.
The staff (front disk) didn’t pay attention to the gest and have no interest in helping.
Breakfast – don’t pay for it take it outside.
I hope that the management will take action on these topics.
On my next stay in Houston I will definitely choose an other hotel group.